Technical Operations Engineer

World leader in cloud solutions, using tomorrow's technology to tackle today's challenges, partnering with industry-leaders for over 40+ years.
DevOps
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS · Cloud

Description For Technical Operations Engineer

Oracle Cloud Infrastructure (OCI) is seeking a Technical Operations Engineer to join their Sovereign Cloud team. This role focuses on operating production environments, including systems and databases that support critical business operations. The position combines deep technical knowledge with administration/analysis expertise of Oracle's Cloud Infrastructure to provide escalation support for complex production environment challenges.

The ideal candidate will be responsible for managing and optimizing production server infrastructure, handling complex technical issues, and ensuring high availability of cloud systems. This role requires expertise in Linux system administration, cloud operations, and a strong customer-focused approach. The position offers an opportunity to work with cutting-edge cloud technology while supporting government and classified cloud regions.

As part of Oracle, a world leader in cloud solutions with a 40+ year history of innovation, you'll join a team dedicated to building and operating reliable, high-performance cloud infrastructure. The role offers the chance to work on mission-critical systems while contributing to the development of sovereign cloud capabilities. This position requires security clearance and is open to Singaporeans and PRs only.

The role combines technical expertise with operational excellence, requiring both hands-on technical skills and the ability to coordinate with various stakeholders. You'll be part of a team that values continuous learning, customer satisfaction, and technical innovation. This is an excellent opportunity for someone passionate about cloud infrastructure and interested in working with government and classified systems.

Last updated a day ago

Responsibilities For Technical Operations Engineer

  • Install, monitor, maintain, support, and optimize all production server hardware and software
  • Provide escalated technical support for complex technical issues
  • Coordinate escalated support cases and lead internal technical resources and third-party vendors
  • Responsible for Oracle production environments
  • Assist with server operating system and application upgrades, bug fixes, and patching
  • Work on standardization projects for hardware and software under Oracle technology stack
  • Provide on-call support on a rotating basis

Requirements For Technical Operations Engineer

Linux
  • Experience with Linux System Administration, Networking, Storage, Compute, and Virtualization
  • Experience participating in or running incident bridges
  • Customer focus, passion for delighting customers
  • Experience in cloud technical support, operations, NOC or similar is preferred
  • Demonstrate ability to quickly learn new technical disciplines and then train others
  • Must be Singaporean or PR
  • Security clearance required

Benefits For Technical Operations Engineer

Medical Insurance
Dental Insurance
Vision Insurance
401k
  • Competitive benefits
  • Medical insurance
  • Life insurance
  • Retirement options
  • Volunteer programs

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