Technical Operations Engineer

World leader in cloud solutions using tomorrow's technology to tackle today's challenges, partnering with industry-leaders for over 40+ years.
DevOps
Entry-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Cloud

Description For Technical Operations Engineer

Oracle Cloud Infrastructure (OCI) is seeking a Technical Operations Engineer to join their Sovereign Cloud team. This role focuses on operating production environments for government, classified, and sovereign cloud regions. The position involves managing critical systems and databases, performing administration and analysis, and providing escalation support for complex production environment challenges. The ideal candidate will combine deep technical knowledge with cloud infrastructure expertise to ensure high availability and performance. This IC2 level position offers an opportunity to work with cutting-edge cloud technology while supporting mission-critical operations. The role requires strong Linux administration skills, experience with incident management, and a customer-focused mindset. As part of Oracle, you'll join a global leader in cloud solutions with a 40+ year track record of innovation and integrity. The position offers competitive benefits, work-life balance, and the chance to contribute to significant government and classified projects.

Last updated a day ago

Responsibilities For Technical Operations Engineer

  • Install, monitor, maintain, support, and optimize all production server hardware and software
  • Provide escalated technical support for complex technical issues
  • Coordinate escalated support cases and lead internal technical resources and third-party vendors
  • Responsible for Oracle production environments, assist with system upgrades, bug fixes, and patching
  • Provide on-call support on a rotating basis

Requirements For Technical Operations Engineer

Linux
  • Experience with Linux System Administration, Networking, Storage, Compute, and Virtualization
  • Experience participating in or running incident bridges
  • Customer focus, passion for delighting customers
  • Experience in cloud technical support, operations, NOC or similar is preferred
  • Demonstrate ability to quickly learn new technical disciplines
  • Must be Singaporean or PR
  • Security clearance required

Benefits For Technical Operations Engineer

Medical Insurance
  • Medical Insurance
  • Life Insurance
  • 401k

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