Technical Operations Engineer

World leader in cloud solutions, using tomorrow's technology to tackle today's challenges, partnering with industry-leaders in almost every sector for 40+ years.
DevOps
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS · Cloud

Description For Technical Operations Engineer

Oracle Cloud Infrastructure (OCI) is at the forefront of building the intelligent future of cloud computing. The OCI Sovereign Cloud team is dedicated to developing and operating government, classified, and sovereign cloud regions that match the reliability and performance of our public cloud infrastructure. Our team comprises talented individuals focused on bringing critical workloads to OCI, with customer success at the heart of our mission.

As a Technical Operations Engineer, you'll be instrumental in managing production environments, including systems and databases that support vital business operations. This role combines deep technical expertise with administrative and analytical skills to provide escalation support for complex production environment challenges. You'll tackle issues related to massive scale, cloud infrastructure, high performance, and availability requirements.

Working at Oracle means joining a company with a 40+ year legacy of innovation and integrity. We offer competitive benefits, work-life balance, and opportunities for professional growth. Our inclusive culture welcomes diverse perspectives and promotes equal opportunities for all. Join us in shaping the future of cloud technology while working with cutting-edge infrastructure and supporting mission-critical operations for government and enterprise customers.

Last updated a day ago

Responsibilities For Technical Operations Engineer

  • Install, monitor, maintain, support, and optimize all production server hardware and software
  • Provide escalated technical support for complex technical issues
  • Coordinate escalated support cases and lead internal technical resources and third-party vendors
  • Responsible for Oracle production environments
  • Provide on-call support on a rotating basis

Requirements For Technical Operations Engineer

Linux
  • Experience with Linux System Administration, Networking, Storage, Compute, and Virtualization
  • Experience participating in or running incident bridges
  • Customer focus, passion for delighting customers
  • Experience in cloud technical support, operations, NOC or similar is preferred
  • Demonstrate ability to quickly learn new technical disciplines
  • Must be Singaporean or PR
  • Security clearance required

Benefits For Technical Operations Engineer

Medical Insurance
Vision Insurance
Dental Insurance
401k
Parental Leave
  • Competitive benefits package
  • Work-life balance
  • Flexible medical, life insurance, and retirement options
  • Volunteer programs

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