Technical Operations Engineer

World leader in cloud solutions, using tomorrow's technology to tackle today's challenges, partnering with industry-leaders for over 40+ years.
$79,100 - $158,200
Cloud
Entry-Level Software Engineer
In-Person
2+ years of experience
Enterprise SaaS · Cloud

Description For Technical Operations Engineer

Oracle Cloud Infrastructure (OCI) is seeking a Technical Operations Engineer to join their high-performing operations team. This role is critical in supporting Oracle's government customers and requires an active Top Secret/SCI security clearance. The position involves managing production environments, systems, and databases that support essential business operations. You'll be responsible for implementing and optimizing cloud infrastructure, handling complex technical issues, and ensuring high availability of services. The role offers competitive compensation, comprehensive benefits, and the opportunity to work with cutting-edge cloud technologies at a global tech leader. This position specifically supports government customers and requires working from either Reston VA, Austin TX, or Seattle WA. The ideal candidate will have strong technical skills in Linux administration, cloud operations, and a passion for customer service. This is an excellent opportunity for someone looking to grow their career in cloud infrastructure while working on mission-critical systems for government clients.

Last updated 13 minutes ago

Responsibilities For Technical Operations Engineer

  • Install, monitor, maintain, support, and optimize OCI Cloud Infrastructure
  • Provide escalated technical support for complex technical issues
  • Lead problem management cases and provide management status
  • Coordinate escalated support cases
  • Lead internal technical resources and third party vendors to resolution
  • Assist with server operating system and application upgrades, bug fixes, and patching
  • Work on standardization projects for hardware and software
  • Provide on-call support on a rotating basis

Requirements For Technical Operations Engineer

Linux
  • US Government active Top Secret/SCI security clearance with willingness to get polygraph
  • Bachelor's degree in Computer Science or equivalent work experience
  • Experience with Linux System Administration, Networking, Storage, Compute and Virtualization
  • Experience participating in or running incident bridges
  • Customer focus, passion for delighting customers
  • Demonstrable ability to quickly learn new technical disciplines and train others
  • US citizenship required

Benefits For Technical Operations Engineer

Medical Insurance
Dental Insurance
Vision Insurance
401k
Parental Leave
  • Medical, dental, and vision insurance
  • Short term disability and long term disability
  • Life insurance and AD&D
  • Supplemental life insurance (Employee/Spouse/Child)
  • Health care and dependent care Flexible Spending Accounts
  • Pre-tax commuter and parking benefits
  • 401(k) Savings and Investment Plan with company match
  • Flexible Vacation
  • 11 paid holidays
  • 72 hours of paid sick leave
  • Paid parental leave
  • Adoption assistance
  • Employee Stock Purchase Plan
  • Financial planning and group legal

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