Technical Operations Engineer

World leader in cloud solutions using tomorrow's technology to tackle today's challenges, partnering with industry-leaders for over 40+ years.
DevOps
Entry-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Cloud

Description For Technical Operations Engineer

Oracle Cloud Infrastructure (OCI) is seeking a Technical Operations Engineer to join their Sovereign Cloud team. This role focuses on building and operating government, classified, and sovereign cloud regions with high reliability and performance. The position involves managing production environments, including systems and databases that support critical business operations. You'll be responsible for administration, analysis, and providing escalation support for complex production environment challenges. This role combines deep technical knowledge with Oracle Cloud Infrastructure expertise to address scaling, performance, and high availability requirements. As part of a diverse and motivated team, you'll work directly on solutions that impact important government and classified operations. The role offers comprehensive benefits including medical, life insurance, and retirement options, along with opportunities for professional growth in cloud technologies.

Last updated a day ago

Responsibilities For Technical Operations Engineer

  • Install, monitor, maintain, support, and optimize all production server hardware and software
  • Provide escalated technical support for complex technical issues
  • Coordinate escalated support cases and lead internal technical resources and third-party vendors
  • Responsible for Oracle production environments, assist with system upgrades, bug fixes, and patching
  • Provide on-call support on a rotating basis

Requirements For Technical Operations Engineer

Linux
  • Experience with Linux System Administration, Networking, Storage, Compute, and Virtualization
  • Experience participating in or running incident bridges
  • Customer focus, passion for delighting customers
  • Experience in cloud technical support, operations, NOC or similar is preferred
  • Demonstrate ability to quickly learn new technical disciplines
  • Must be Singaporean or PR
  • Security clearance required

Benefits For Technical Operations Engineer

Medical Insurance
Vision Insurance
Dental Insurance
  • Medical Insurance
  • Life Insurance
  • 401k

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