Technical Operations Manager

World leader in cloud solutions, using tomorrow's technology to tackle today's challenges for over 40+ years.
Cloud
Staff Software Engineer
In-Person
5,000+ Employees
6+ years of experience
Enterprise SaaS · Cloud

Description For Technical Operations Manager

At Oracle Cloud Infrastructure (OCI), we build the more intelligent future of cloud. OCI Sovereign Cloud is focused on bringing the world's most important work to OCI. We build and operate government, classified, and sovereign cloud regions to be reliable and high-performance. The role will lead a Technical Operations team in Singapore, supporting 24x7 operations of Oracle's Cloud Infrastructure. The ideal candidate must be passionate about operations and customer experience, comfortable with distributed systems, and skilled in building effective organizations. This position offers unique opportunities to work with massive scale cloud services in a broadly distributed environment. The role involves supervising technical operators, collaborating with engineering teams, troubleshooting complex issues, and driving automation initiatives. As part of Oracle's commitment to innovation and growth, you'll contribute to building and operating cutting-edge cloud services while working with a diverse team tackling significant technical challenges.

Last updated 2 days ago

Responsibilities For Technical Operations Manager

  • Supervise a 24/7 team of technical operators
  • Work closely with engineering managers and development teams
  • Troubleshoot and debug complex issues in production applications
  • Own end-to-end availability and performance of key services
  • Automate response to all non-exceptional service conditions
  • Assist in roll-out and deployment of new product features
  • Develop tools to improve deployment and monitoring
  • Recruit, retain, and develop strong engineers

Requirements For Technical Operations Manager

Linux
  • Bachelor's degree in Computer Science or equivalent work experience
  • 3-5 years experience in Infrastructure as code/SRE/DevOps
  • 1-3 years of experience in management of Engineering/DevOps/SRE teams
  • Experience with Linux
  • Experience deploying code within change management procedures
  • Experience participating in or running incident bridges
  • Must be Singaporean or PR
  • Security clearance required

Benefits For Technical Operations Manager

Medical Insurance
  • Medical Insurance
  • Life Insurance
  • 401k

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