Technical Support Engineer Intern (Middleware) - Corporate Architecture

Oracle is the world's leading provider of business software, with a presence in over 175 countries. They are using innovative emerging technologies to tackle real-world problems, from advancing energy efficiency to reimagining online commerce. Oracle's work is redefining the world of business, advancing governments, powering nonprofits, and providing tools for billions of people to outpace change.
United States
$40,800 - $63,700
Backend
Software Engineering Intern
Contact Company
5,000+ Employees
AI · Enterprise SaaS

Description For Technical Support Engineer Intern (Middleware) - Corporate Architecture

Oracle is seeking a Technical Support Engineer Intern for their Middleware team within Corporate Architecture. This internship is part of a program designed to enhance learning experiences, build networks, and accelerate impact for early-career talent. As a member of the Support organization, the intern will be responsible for delivering post-sales technical assistance, helping customers implement business solutions using Oracle products. Key responsibilities include diagnosing and resolving technical issues, addressing non-technical inquiries, and acting as a customer advocate. The role involves working with various internal Oracle teams and requires knowledge of cloud technologies, machine learning, and artificial intelligence. This internship offers high-impact projects, mentorship, world-class training, and a fun-filled summer experience alongside fellow interns. Oracle provides a comprehensive benefits package and values diversity, work-life balance, and giving back to the community.

Last updated 15 days ago

Responsibilities For Technical Support Engineer Intern (Middleware) - Corporate Architecture

  • Communicate with customers via various channels to find solutions for technical problems
  • Manage customer expectations and ensure timely resolution of technical issues
  • Educate customers through the problem-solving process
  • Adopt Oracle diagnostic methodology and procedures
  • Collaborate on cross-team and cross-product technical issues
  • Contribute written articles to Oracle's Solution Knowledge base

Requirements For Technical Support Engineer Intern (Middleware) - Corporate Architecture

Python
Java
JavaScript
Linux
  • Enrolled in a Bachelor's or Master's degree program in Computer Science, Computer Engineering, or equivalent
  • Completed at least sophomore year by summer 2025
  • Currently enrolled in a university in the US
  • Able to obtain work authorization in the US in 2025
  • Familiarity with Cloud computing platforms, Machine Learning, and Artificial Intelligence
  • Knowledge of programming languages such as Python, C/C++, Java, SQL, XML, JSON, HTML, JavaScript
  • Understanding of Linux, Windows, MacOS, and Network Architecture
  • Strong analytical and problem-solving skills
  • Excellent communication skills

Benefits For Technical Support Engineer Intern (Middleware) - Corporate Architecture

Medical Insurance
Dental Insurance
Vision Insurance
401k
Parental Leave
  • Medical, dental, and vision insurance
  • Short term and long term disability
  • Life insurance and AD&D
  • Flexible Spending Accounts
  • Pre-tax commuter and parking benefits
  • 401(k) Savings and Investment Plan with company match
  • Paid time off (Flexible Vacation or Accrued Vacation)
  • 11 paid holidays
  • Paid sick leave
  • Paid parental leave
  • Adoption assistance
  • Employee Stock Purchase Plan
  • Financial planning and group legal

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