Technical Support Engineer Intern (Middleware) - Corporate Architecture

World's leading provider of business software, providing innovative emerging technologies across 175 countries.
$39,500 - $110,240
Backend
Software Engineering Intern
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Cloud · AI

Description For Technical Support Engineer Intern (Middleware) - Corporate Architecture

Oracle is seeking a Technical Support Engineer Intern for their Middleware team within Corporate Architecture. This internship, available for summer 2025, offers an opportunity to work with cutting-edge technology while providing technical support to Oracle's enterprise customers. As part of the Support organization, you'll be responsible for delivering post-sales technical assistance, helping customers implement business solutions using Oracle products. The role involves diagnosing and resolving technical issues, building customer relationships, and collaborating with various internal teams including Product Management and Development.

The position offers hands-on experience with cloud technologies, machine learning, and artificial intelligence while working in a collaborative environment. You'll be part of Oracle's commitment to developing next-generation services and solutions, with access to industry-leading professionals and comprehensive training. The internship includes both technical and professional development opportunities, with projects that directly impact Oracle's products and services.

This role is perfect for students pursuing degrees in Computer Science or related fields who are passionate about customer service and technical problem-solving. You'll gain valuable experience in enterprise software support while working for a global technology leader. The program includes mentorship, networking opportunities, and exposure to various aspects of Oracle's business operations.

Benefits include competitive compensation, comprehensive health insurance, 401(k) matching, and various other perks. Join Oracle's intern program to kickstart your career in technical support and cloud computing while contributing to solutions that help businesses worldwide.

Last updated 13 days ago

Responsibilities For Technical Support Engineer Intern (Middleware) - Corporate Architecture

  • Communicate with customers regarding technical problem solutions
  • Manage customer expectations and ensure timely resolution of technical issues
  • Educate customers through the problem-solving process
  • Adopt Oracle diagnostic methodology & procedures
  • Collaborate on cross-team technical issues
  • Contribute written articles to Oracle's Solution Knowledge base

Requirements For Technical Support Engineer Intern (Middleware) - Corporate Architecture

Python
Java
JavaScript
Linux
Kubernetes
  • Currently enrolled in BS/MS in Computer Science, Computer Engineering, or equivalent
  • Completed at least sophomore year by summer 2025
  • Currently enrolled in a US university
  • Familiarity with Cloud computing platforms, ML, and AI
  • Knowledge of programming languages (Python, C/C++, Java, SQL, XML, JSON, HTML, JavaScript)
  • Knowledge of Linux, Windows, MacOS, and Network Architecture
  • Strong analytical problem-solving skills
  • Minimum 3.0 GPA preferred

Benefits For Technical Support Engineer Intern (Middleware) - Corporate Architecture

Medical Insurance
Dental Insurance
Vision Insurance
401k
Parental Leave
  • Medical, dental, and vision insurance
  • Short term and long term disability
  • Life insurance and AD&D
  • 401(k) with company match
  • Flexible vacation time
  • 11 paid holidays
  • 72 hours paid sick leave
  • Paid parental leave
  • Employee Stock Purchase Plan
  • Comprehensive training program
  • Mentorship opportunities

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