Service Delivery Engineer

OSL is seeking a Service Delivery Engineer to support their 24x7 cryptocurrency business operations. This role is crucial in maintaining the operational stability of their Exchange, OTC & Brokerage, Blockchain, and Wallet capabilities. The ideal candidate will have 3-5 years of experience in supporting commercial enterprise products and strong incident management skills. You'll work in a fast-paced environment, collaborating with multiple teams including infrastructure, development, security, and trading. The role involves managing technology-related incidents, ensuring platform quality, and maintaining SOPs. Experience with trading platforms, data analysis tools, and various technical stacks is required. This position offers an opportunity to work with cutting-edge cryptocurrency technology while ensuring operational excellence in a regulated environment. The role combines technical expertise with client communication, making it perfect for someone who enjoys both technical challenges and stakeholder management.