Staff Software Engineer (Frontend)

Outreach is seeking a Staff Software Engineer (Frontend) to join their Conversation Intelligence Team. The goal is to build the most intelligent assistant for the sales engagement domain. You'll work closely with customers, applied scientists, and product managers to shape the future of Kaia, Outreach's AI-powered knowledge platform.

As a Staff Software Engineer, you'll own features from design to implementation, interact directly with customers, and be exposed to cutting-edge technologies in ML and cloud-driven development. You'll help Kaia reach the next level in both conversational understanding and system scalability.

Your responsibilities will include:

• Partnering with product managers, designers, and analysts to understand user needs
• Working with real-time communication software to manage calls, meetings, and security
• Applying machine learning, NLP techniques, and GenAI capabilities
• Setting direction for the team and guiding engineering vision
• Prototyping and testing solutions to large problems
• Improving the team and company culture through mentorship and new initiatives
• Owning relationships with other engineering teams

Requirements:

• 8+ years of professional software development experience
• Success in developing large-scale web applications
• Skilled with Javascript/Typescript, HTML, CSS, and React
• Experience with cloud-based service applications and production-quality code in Java, Go, or C++
• Familiarity with machine learning, NLP, or GenAI
• Proven track record of senior technical leadership
• Strong knowledge of shipping impactful and complex software projects
• Ability to set technical and cultural standards for engineers

Join Outreach and be part of a team revolutionizing sales team performance through AI-powered solutions!