Support Engineer - US Government

Palantir Technologies is seeking a Support Engineer for their US Government operations in Washington, D.C. This role is crucial in maintaining the technological infrastructure that enables Palantir's mission of building world-class data-driven software solutions.

The position combines technical support, system administration, and process improvement responsibilities. As a Support Engineer, you'll be the primary point of contact for all hardware and software-related issues, ensuring Palantirians can work efficiently both in and out of the office. The role requires a strong foundation in Windows support, with Linux experience being advantageous, and the ability to write code for automation purposes.

Key aspects of the role include managing Windows infrastructure components like Active Directory, DNS, and PKI, while ensuring compliance with Information Assurance policies. You'll be responsible for both day-to-day support and strategic improvements to user workstation experiences through optimization and automation.

This is an ideal opportunity for someone who combines technical expertise with strong customer service skills. The role offers competitive compensation ($87,000 - $115,000) and comprehensive benefits, including medical coverage, 401k, and family-friendly policies. The position requires an active US DoD Secret clearance and physical capabilities for hands-on technical work.

Working at Palantir means joining a mission-driven company that values individual growth and impact. The company promotes a collaborative, in-person work culture while offering some hybrid flexibility. This role is perfect for someone who wants to contribute to important government initiatives while working with cutting-edge technology in a supportive environment.