Senior Robotics Support Engineer

Path Robotics tackles robotics solutions for the manufacturing industry, addressing skilled labor shortages through innovative automation.
Robotics
Senior Software Engineer
Contact Company
Robotics

Description For Senior Robotics Support Engineer

Path Robotics is at the forefront of addressing a trillion-dollar opportunity in the manufacturing industry, developing innovative solutions to combat the skilled labor shortage. As a Senior Robotics Support Engineer, you'll play a crucial role in bridging the gap between Mission Control and development teams.

The position offers a unique opportunity to work on challenging technical problems while building scalable support systems. You'll be responsible for handling L2 support, performing root cause analysis, and developing automated solutions to prevent future issues. The role requires expertise in robotics, path planning, and programming languages like Python and C++.

Working at Path Robotics means joining a team of intelligent, hardworking individuals who tackle impossible challenges daily while maintaining a supportive and humble attitude. The company values unique thinking and is committed to fostering a diverse and inclusive environment.

The comprehensive benefits package includes fully covered medical, dental, and vision insurance for employees and dependents, generous parental leave, 401K, and daily free lunch. This role is perfect for someone who enjoys solving complex technical challenges while contributing to the development of cutting-edge robotics solutions.

You'll thrive in this position if you have strong analytical skills, experience with robotics and machine learning, and a passion for creating efficient support processes. The role offers opportunities for growth and learning while working with state-of-the-art technology in a collaborative environment.

Last updated 2 days ago

Responsibilities For Senior Robotics Support Engineer

  • Act as L2 support layer, handling escalated issues from Mission Control
  • Perform root cause analysis for recurring issues
  • Develop tooling, processes, documentation, and SOPs
  • Build playbooks and solutions for Mission Control
  • Create automated solutions and bug fixes
  • Maintain documentation database for technical issues
  • Track and analyze support metrics and SLOs
  • Collaborate with developers and test engineers
  • Report frequent support cases and provide insights

Requirements For Senior Robotics Support Engineer

Python
  • Bachelor's or Master's degree in Computer Science, Software Engineering, Robotics Engineering, or related field
  • Strong experience with robotics, path planning, and point cloud processing
  • Exposure to machine learning concepts and applications
  • Strong proficiency in Python and C++
  • Proven ability to develop SOPs and playbooks
  • Strong cross-functional collaboration skills
  • Expertise in triaging and prioritizing issues
  • Exceptional time management skills
  • Strong commitment to maintaining documentation

Benefits For Senior Robotics Support Engineer

Medical Insurance
Dental Insurance
Vision Insurance
401k
Parental Leave
  • Free lunch every day
  • Flexible PTO
  • 100% covered medical, dental, and vision insurance for employee and dependents
  • 6 weeks paid parental leave plus 6-8 weeks maternity leave
  • 401K through Empower
  • Paid Referral Bonus

Interested in this job?

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