Partner Success Manager

PayPal revolutionizes global commerce by providing innovative payment solutions that connect merchants and consumers in approximately 200 markets worldwide.
Dublin, IrelandDubai - United Arab Emirates
Backend
Mid-Level Software Engineer
Hybrid
5,000+ Employees
5+ years of experience
Finance

Description For Partner Success Manager

PayPal, a global leader in digital payments, is seeking a Partner Success Manager to join their team. This role sits at the intersection of technical operations and relationship management, focusing on managing strategic partnerships with Payment Service Providers (PSPs), banks, wallets, and technology platforms. The position offers a unique opportunity to work with PayPal's extensive payment ecosystem while driving operational excellence and revenue growth.

The role requires a blend of technical expertise and strong relationship management skills. You'll be responsible for ensuring partners successfully adopt and optimize PayPal's payment solutions while maintaining compliance with policies and regulations. Working in PayPal's hybrid environment (3 days office, 2 days flexible), you'll collaborate with cross-functional teams including sales, product, risk, and compliance.

PayPal offers a comprehensive benefits package including health insurance, equity options, retirement benefits, and a unique sabbatical program. The company's mission to democratize financial services and create an inclusive global economy provides a meaningful context for your work. With PayPal's presence in approximately 200 markets and its continuous innovation in payment solutions, this role offers excellent growth opportunities.

The ideal candidate will bring 5+ years of relevant experience, strong technical understanding of payment systems, and exceptional relationship-building skills. If you're passionate about fintech, have a data-driven mindset, and want to contribute to shaping the future of digital payments, this role provides an excellent opportunity to make an impact at a global scale.

Last updated 4 days ago

Responsibilities For Partner Success Manager

  • Act as primary operations point of contact for assigned partners
  • Monitor key performance metrics and identify areas for improvement
  • Collaborate with sales and business development teams
  • Guide partners through API integrations and product implementation
  • Ensure compliance with PayPal's policies and regulations
  • Drive operational efficiency

Requirements For Partner Success Manager

  • 5+ years of experience in partner operations management or technical support
  • Strong understanding of payment processing and PSP ecosystems
  • Experience with API-based integrations
  • Exceptional relationship-building and communication skills
  • Data-driven mindset
  • Experience managing PSPs, banks, or large enterprise partners
  • Knowledge of risk, fraud, and compliance in payments

Benefits For Partner Success Manager

Medical Insurance
Dental Insurance
Vision Insurance
401k
Mental Health Assistance
Education Budget
  • Flexible work environment
  • Employee shares options
  • Health insurance
  • Life insurance
  • Retirement benefits
  • Paid time off
  • 4-week sabbatical program
  • Career development and training
  • Educational benefits

Interested in this job?

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