Sales Engineer

Founded in 2013, Pendo helps Product teams understand product usage and drive customer engagement through their software platform.
$124,000 - $155,000
Frontend
Mid-Level Software Engineer
Hybrid
2+ years of experience
Enterprise SaaS

Description For Sales Engineer

Pendo, a rapidly growing startup founded in 2013, is revolutionizing how product teams understand and improve their software. As a Sales Engineer, you'll play a crucial role in the Commercial segment, working directly with Account Executives to demonstrate the technical value of Pendo's platform to executives and prospects.

The role combines technical expertise with customer-facing responsibilities, requiring both strong technical knowledge of web technologies and excellent communication skills. You'll be the technical bridge between sales teams and prospects, managing proof of concept evaluations, providing technical guidance, and ensuring customer success through hands-on implementation support.

Backed by prestigious investors like Battery Ventures, Salesforce Ventures, and Spark Capital, Pendo offers an exciting opportunity to work with diverse technologies and clients while making a real impact. The company culture is passionate, dynamic, and fun, with a strong commitment to diversity and inclusion.

The position offers competitive compensation ($124,000 - $155,000 OTE) and the opportunity to work in a hybrid environment. You'll be joining a company whose mission is to improve society's experience with software, working alongside former product managers who understand the challenges of product development firsthand.

This role is perfect for someone with PreSales experience who enjoys both technical problem-solving and customer interaction, offering the chance to influence product development while helping customers achieve their goals. Pendo's commitment to equal opportunity and workplace accessibility makes it an attractive destination for professionals looking to grow their careers in a supportive, innovative environment.

Last updated 14 days ago

Responsibilities For Sales Engineer

  • Sell the product and articulate Pendo capabilities in context of customer needs
  • Manage and lead proof of concept evaluations
  • Address technical questions and represent technical expertise
  • Provide training for demonstrating features
  • Contribute reusable assets like demo sites, scripts, and POC assets
  • Perform Pendo installations and troubleshoot
  • Track and raise feature requests
  • Provide feedback to product, engineering and marketing teams

Requirements For Sales Engineer

JavaScript
  • Minimum of two (2) years of PreSales experience
  • Bachelor's degree and/or coding academy in a related field
  • Excellent interpersonal, communication, and presentation skills
  • Experience with client-side web technologies (HTML/CSS/Javascript)
  • Experience managing customer pilots and Proof of Concepts
  • Outstanding problem solving skills
  • Superior solution scoping abilities
  • Must be willing to work in fast paced environment
  • Experience working in SaaS (preferred)
  • Experience working with LATAM customers/prospects (preferred)
  • In-depth knowledge of Product Management as an industry (preferred)

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