Professional Services Engineer

Global software company trusted by the world's leading brands, serving over 75% of Fortune 100 companies across 80+ countries.
$80,000 - $130,000
DevOps
Mid-Level Software Engineer
Remote
1,000 - 5,000 Employees
3+ years of experience
Enterprise SaaS

Description For Professional Services Engineer

Perforce Software is seeking a Professional Services Engineer to join their dynamic team. As a global leader serving over 75% of Fortune 100 companies across 80+ countries, Perforce is at the forefront of DevOps solutions and technology innovation.

The role involves working directly with customers to deploy, customize, and optimize Delphix technology solutions. You'll be responsible for managing implementations, providing technical expertise, and ensuring customer satisfaction through high-quality service and support. The position requires a blend of technical prowess and excellent communication skills.

As a Professional Services Engineer, you'll be involved in various consulting engagements, from implementations and migrations to upgrades and training. You'll work with cutting-edge technologies including cloud platforms (AWS/GCP/Azure), database management systems, and various scripting languages. The role offers opportunities to contribute to both customer success and internal initiatives.

The ideal candidate will have strong technical foundations in database management, cloud technologies, and system administration, combined with excellent problem-solving abilities. You'll be working in a collaborative environment that values expertise, innovation, and customer satisfaction.

Perforce offers a unique combination of startup-like opportunities with the stability of an established, profitable company. The company culture emphasizes work-life balance, professional growth, and rewards for contributions. Team members are valued, supported, and given opportunities to make significant impacts on major technology projects.

This remote position offers the flexibility of working from home while being part of a global team that impacts the technology used by leading brands worldwide. If you're passionate about technology, customer success, and working with talented professionals across the globe, this role presents an excellent opportunity for career growth and meaningful contribution to enterprise software solutions.

Last updated 6 days ago

Responsibilities For Professional Services Engineer

  • Deliver consulting engagements for implementations, migrations, upgrades, and trainings
  • Support Sales efforts as a Delphix Subject Matter Expert
  • Research, troubleshoot and resolve complex problems
  • Improve Services Offerings through field observations and solutions
  • Drive customer time-to-value by improving delivery methods
  • Review and produce technical documentation
  • Assess customer bug and enhancement requests
  • Contribute to internal initiatives within the PS team
  • Utilize scripting skills for internal tools
  • Foster and maintain strong customer satisfaction

Requirements For Professional Services Engineer

Python
Linux
  • Experience with SQL Server or Oracle DBMS
  • Cloud experience in AWS/GCP/Azure
  • Enterprise software installation and configuration skills
  • Scripting experience in Bash shell, Powershell, Python, or Perl
  • UNIX/LINUX or Windows Sysadmin skills
  • Experience with software development methodologies
  • Problem-solving abilities and proactive issue identification
  • Strong communication skills for technical and non-technical audiences
  • Experience with remote reporting relationships

Benefits For Professional Services Engineer

  • Competitive compensation
  • Professional growth opportunities
  • Work-life balance

Interested in this job?

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