Site Reliability Engineer (Remote)

At Perlego, we're on a mission to make education accessible to all. We believe that in the digital age, anyone should be able to learn anything at any time, without being hindered by high costs. Our team of over 100 people is working hard to support students across the UK & Europe in accessing quality books. Our next goals are to expand our support globally and build a product that goes beyond books, helping students study more effectively.

We're seeking an experienced Site Reliability Engineer (SRE) with strong expertise in AWS services and monitoring tools. In this role, you'll be crucial in ensuring the availability and reliability of our services, especially during out-of-office hours. You'll be responsible for swiftly addressing issues, resolving incidents independently, and thriving in our fast-paced environment.

Key responsibilities include:

1. Monitoring & Incident Management:

   • Monitor platform activity using tools like Datadog, Prometheus, Grafana, or AWS CloudWatch.
   • Respond quickly to alerts and incidents, independently resolving issues during off-peak hours.
   • Conduct post-incident reviews and improve system resiliency.

2. Cloud Infrastructure Management:

   • Manage AWS infrastructure, focusing on scalability, security, and reliability.
   • Handle deployments and manage CI/CD pipelines for containerized and serverless applications.
   • Ensure effective backup, recovery, and disaster recovery strategies.

3. Collaboration & Communication:

   • Work with cross-functional teams to implement platform improvements.
   • Make swift decisions when managing service incidents outside core business hours.
   • Assist in platform security and compliance.

4. Continuous Improvement:

   • Automate manual processes to reduce errors and improve efficiency.
   • Enhance monitoring systems for robust early detection and resolution.
   • Identify and address performance bottlenecks.

This role is ideal for someone with experience in Site Reliability Engineering or DevOps, strong AWS expertise, proficiency with monitoring tools, and experience with CI/CD pipelines. You should be skilled in Linux-based systems, Infrastructure as Code, and incident management. Strong communication skills and the ability to work independently across time zones are crucial.

Join us at Perlego and be part of a unique company culture that champions self-empowerment, personal development, and mutual support. We offer competitive compensation, learning and development opportunities, flexible work arrangements, and a range of benefits to support your well-being and work-life balance.