Enterprise Solutions Engineer

Persona is building the first universal and comprehensive identity infrastructure to help businesses better serve and protect their end users' identities. As an Enterprise Solutions Engineer on the Post-Sales team, you'll partner with Customer Success Managers to ensure the long-term success of strategic and enterprise customers. You'll own technical solution design and delivery, addressing complex needs and pushing the boundaries of the platform.

Key responsibilities include:

• Driving account strategy and onboarding Enterprise accounts
• Being a trusted advisor for strategic customers
• Owning end-to-end delivery of complex solutions
• Creating documentation and scaling best practices
• Providing feedback to inform the product roadmap

The ideal candidate has 5+ years of experience in a technical customer-facing role, with at least 2 years working with enterprise accounts. You should have a high technical aptitude, excellent communication skills, and be comfortable with ambiguity. Experience with APIs, web development, and scripting (bash, Python, SQL, Ruby) is a plus.

Persona offers competitive compensation, including a base salary range of $130,000 - $150,000, along with equity packages. Benefits include medical, dental, and vision insurance, 401(k) contribution, unlimited PTO, mental health days, and professional development stipends.

Join Persona to help build a world-class Solutions Engineering team and shape the future of identity infrastructure!