Customer Success Engineer

Pix4D, a leading developer of drone photogrammetry software, is seeking a Customer Success Engineer for their Tokyo office. This role combines technical expertise with customer-facing responsibilities, supporting the company's enterprise products. The position requires strong Python programming skills and cloud platform experience, along with excellent communication abilities in both English and Japanese.

The role offers an exciting opportunity to work with cutting-edge technology in drone mapping and 3D modeling, used across various industries including construction, agriculture, and mining. As a Customer Success Engineer, you'll be part of a multinational team developing cloud-based solutions, interfacing between customers and development teams, and managing integration projects.

Founded in 2011 and headquartered in Lausanne, Switzerland, Pix4D has established a global presence with offices in Denver, Berlin, Bucharest, Tokyo, and Madrid. The company's solutions leverage advanced technologies including reality capture, computer vision, digital twins, and machine learning to solve complex customer challenges.

The ideal candidate will have at least 5 years of relevant experience, strong technical skills in Python and API integration, and the ability to work effectively in a fast-paced, multicultural environment. The position offers flexible working arrangements, including hybrid work options, and the opportunity to collaborate on international projects while working from a conveniently located office in Tokyo.

This role is perfect for someone who combines technical expertise with strong customer service skills and enjoys working in a dynamic, growing international company. The position offers the chance to make a significant impact in the field of reality digitization while working with professionals worldwide.