Senior Product Engineer

We are building the fastest, most powerful customer support platform for the next generation of B2B companies. Some of the world's most forward-thinking companies, like Stytch, Sanity, and Fly.io, rely on Plain to consolidate all the channels where they speak with customers, collaborate with their teams, and speed up their workflow with our lightning-fast UI.

We're looking for a Senior Product Engineer to join our team and help us define the next phase of support tooling.

This is a role for a senior or staff-level engineer. You should have a proven track record working for product-led companies, ideally in B2B SaaS, be as excited about architectural conversations as you are about customer conversations, and be driven by impact above all.

Plain is building the fastest, most powerful customer support platform for the next generation of B2B companies. We're revolutionizing how businesses interact with their customers by providing a consolidated platform for all communication channels, team collaboration, and workflow optimization. As a Senior Product Engineer, you'll play a crucial role in shaping the future of support tooling, working on our lightning-fast UI and contributing to architectural decisions. This is an excellent opportunity for a senior or staff-level engineer with experience in product-led companies, particularly in B2B SaaS, who is passionate about creating impactful solutions and excited by both technical and customer-focused challenges. Join us in transforming customer support and making a significant impact in the industry.