Site Reliability Engineer

Leading North American healthcare technology platform enabling meaningful care collaboration and real-time patient insights.
$109,800 - $118,100
Site Reliability
Senior Software Engineer
Hybrid
1,000 - 5,000 Employees
5+ years of experience
Healthcare · Enterprise SaaS

Description For Site Reliability Engineer

PointClickCare is a leading North American healthcare technology platform with over 20 years of experience in creating cloud-based healthcare software. As a Site Reliability Engineer (SRE) on the Infrastructure SRE team, you'll be instrumental in designing, implementing, and maintaining efficient systems at scale across multiple cloud service providers.

The role focuses on applying SRE practices to operations at scale, including monitoring service level objectives, establishing KPIs, and driving automation initiatives. You'll work with Infrastructure as Code principles to manage multi-cloud environments and collaborate with security engineers on risk management.

The Infrastructure SRE Team specializes in cloud-based solutions, bringing expertise in programming languages and configuration management tools. You'll be part of a team that supports a wide range of technologies and production services, working to improve resiliency, efficiency, and performance of PointClickCare's products.

The company offers a vibrant culture and meaningful work with real impact on healthcare across North America. With over 2,200 employees, PointClickCare has been recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada's Most Admired Corporate Cultures.

The position offers competitive compensation ($109,800 - $118,100 annually) and comprehensive benefits including retirement plan matching, flexible PTO, wellness programs, parental leave, and continuous development support. The role requires expertise in containerization, cloud platforms, programming languages, and system administration, making it an ideal opportunity for those passionate about applying software engineering practices to enhance operations at scale.

Last updated 3 months ago

Responsibilities For Site Reliability Engineer

  • Provide technical guidance and support for technologies and services
  • Create and maintain monitoring technologies and processes
  • Drive and implement strategies to reduce toil and improve operational efficiency
  • Collaborate with security engineers on risk and vulnerability management
  • Contribute to technical training events and game day scenarios
  • Participate in weekly on-call rotation

Requirements For Site Reliability Engineer

Kubernetes
Python
Go
Java
  • Bachelor's degree in computer science, Computer Engineering, Software Engineering, MIS, or related discipline
  • Prior relevant software development/architecture experience
  • Experience with containerization technologies (Docker) and container orchestration platforms (Kubernetes, AKS/EKS)
  • Experience building and supporting cloud-native solutions in multiple cloud platforms (Azure, AWS, GCP)
  • Proficiency in programming languages (C, C++, Java, Python, Go, Perl, or Ruby)
  • Experience with configuration management and deployment automation tools
  • Strong knowledge of Windows (2019/2022) and Linux administration

Benefits For Site Reliability Engineer

401k
Medical Insurance
Mental Health Assistance
Parental Leave
  • Retirement Plan Matching
  • Flexible Paid Time Off
  • Wellness Support Programs and Resources
  • Parental & Caregiver Leaves
  • Fertility & Adoption Support
  • Continuous Development Support Program
  • Employee Assistance Program
  • Employee Recognition

Interested in this job?

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