The Solutions Engineer at Polly is a crucial role responsible for providing pre- and post-sales support for a rapidly growing customer base, driving revenue growth. This position involves managing technical relationships with prospects during the sales process, scoping and delivering solutions that meet Polly's ideal customer profiles' business needs. The Solutions Engineer acts as a technical resource for sales, account management, front line services teams, and other functional departments.
Key responsibilities include:
- Participating in sales and prospect calls, providing product demonstrations
- Working with prospects at both technical and business levels
- Liaising with the Product team to discuss potential product developments
- Collaborating with Sales & Marketing teams to test new messaging and products
- Developing business and technical analysis across the organization
- Articulating Polly's unique value proposition on technical aspects
- Ensuring smooth client transitions and setting expectations
- Staying updated on trends in the mortgage/capital market space
The ideal candidate should have:
- 3-5 years of experience in a similar technical role
- Excellent communication, presentation, and public speaking skills
- Strong analytical skills and experience in evaluating competition and market trends
- Ability to translate complex concepts into business-oriented value propositions
- Experience with SaaS applications
- Ability to work with cross-functional teams at all levels
This role offers an opportunity to be at the forefront of innovation in the mortgage/capital market industry, working with a dynamic team and contributing to the growth of a rapidly expanding company.