Lead Technical Support Engineer

Prairie State College is seeking a Lead Technical Support Engineer to drive technological innovation and infrastructure advancement. This role offers a unique opportunity to make significant contributions while experiencing unmatched professional development. The position involves leading a team of two Technical Support Engineers while managing critical IT infrastructure and cloud systems.

The ideal candidate will play a pivotal role in maintaining and optimizing the academic and administrative server and cloud infrastructure, reporting directly to the CIO. They will be responsible for the design, installation, and maintenance of server and cloud systems, ensuring stable IT operations across the organization. The role combines technical expertise with leadership responsibilities, requiring both strong technical skills and the ability to mentor team members.

Key focus areas include server administration, data center management, infrastructure maintenance, and system optimization. The position offers the opportunity to work with modern SAN solutions, servers, and firewall systems, while driving transformation across various networks and platforms. The role requires a blend of technical expertise, leadership capabilities, and strong problem-solving skills.

This is an excellent opportunity for a technical professional looking to advance their career in an educational setting while making a meaningful impact on institutional infrastructure. The position offers the chance to work with cutting-edge technology while developing leadership skills and contributing to the college's technological advancement.