Network Operations Center (NOC) Engineer Supervisor
Description For Network Operations Center (NOC) Engineer Supervisor
PrePass is revolutionizing the transportation industry as North America's leading weigh station bypass and toll management platform. They're seeking a NOC Engineer Supervisor to lead their network operations team in Phoenix. This role combines technical leadership with hands-on network infrastructure management, requiring someone with both strong technical abilities and leadership skills.
The position offers an exciting opportunity to impact the transportation industry directly, working on systems that keep commercial vehicles moving efficiently and safely across the nation. The role involves leading a team of NOC engineers, ensuring network stability, implementing security protocols, and driving operational excellence.
The ideal candidate will bring 3+ years of network infrastructure experience, strong SQL skills, and proven leadership abilities. They'll be responsible for monitoring network performance, troubleshooting complex issues, and implementing system improvements. The role offers significant growth potential and the chance to work with emerging technologies.
PrePass offers an impressive benefits package, including comprehensive healthcare from day one, 401(k) with employer match, and unique perks like a company-funded lifestyle account. The hybrid work environment provides flexibility while maintaining team collaboration. The company culture strongly emphasizes employee development, work-life balance, and community involvement.
This role is perfect for a technical leader who wants to make a real impact on the transportation industry while working with a company that values innovation, employee growth, and work-life balance. The position combines the excitement of working with critical infrastructure with the satisfaction of leading and developing a technical team.
Responsibilities For Network Operations Center (NOC) Engineer Supervisor
- Lead and mentor a team of NOC engineers
- Establish team goals and provide constructive feedback
- Supervise IT network systems deployment and inspection
- Oversee hardware and software installation and maintenance
- Monitor network performance using Tanium or other monitoring solutions
- Respond to network alerts and diagnose system errors
- Manage system backups and network security protocols
- Develop and update operational processes and documentation
- Champion customer solutions and propose infrastructure improvements
Requirements For Network Operations Center (NOC) Engineer Supervisor
- 3+ years of experience in network deployment and infrastructure management
- Proven leadership experience
- Strong analytical and problem-solving skills
- Proficiency in SQL querying
- Excellent verbal and written communication skills
- Proficiency in network monitoring protocols and system management tools
- Project management experience (preferred)
- Ability to perform in high-pressure environments
Benefits For Network Operations Center (NOC) Engineer Supervisor
- Medical, dental, and vision insurance from date of hire
- Paid Time Off including vacation, sick, holidays, and floating holidays
- 401(k) plan with employer match
- Company-funded lifestyle account for physical and mental well-being
- Tuition Reimbursement Program
- Legal and Pet Discounts
- Employee Assistance Program
- Company-sponsored Culture Team
- Community Give-Back initiatives
- Employee development initiatives
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