Group IT Service Desk Engineer

Printec, a leading provider of business-to-customer transaction technologies in Central and Eastern Europe, is seeking a Group IT Service Desk Engineer to join their team. For 35 years, Printec has been at the forefront of creating secure and efficient digital transactions, from click & collect parcel delivery to digital onboarding solutions.

As a Group IT Service Desk Engineer, you'll be instrumental in maintaining the company's IT infrastructure and providing exceptional support to end-users. You'll handle first-line support for various systems, ensure swift incident resolution, and uphold ITIL standards. The role combines technical expertise with strong customer service skills, making it perfect for someone who enjoys both technology and helping others.

The position offers a comprehensive benefits package, including competitive remuneration, health insurance, mental health support, and professional development opportunities. You'll work in a certified environment that values diversity and equality, with the chance to participate in various company activities and initiatives.

Working in a hybrid setting in Athens, you'll be part of a company that's reimagining transactions and creating innovative solutions. This role is ideal for someone with strong IT support experience, excellent communication skills, and a dedication to maintaining high-quality service standards. Join Printec to be part of a team that's making digital transactions safer, faster, and easier across the region.