A modern payment processing platform focused on government agencies.

**Company Overview**

Promise empowers utilities and government agencies to create flexible, affordable solutions for individuals struggling with debt. Our innovative approach to payment plans and relief distribution significantly improves enrollment and recovery rates, helping individuals clear debts faster and reducing delinquencies for our partners.

We treat people facing financial difficulties with respect and dignity, providing the tools and resources they need to thrive. Our team includes experts from companies like Palantir, Google, Stripe, and esteemed government leaders.

Backed by over $50 million in funding from top investors such as 8VC, Kapor Capital, XYZ Ventures, and Howard Schultz, we've been recognized as one of Fast Company's "World's Most Innovative Companies of 2022."

As a Software Engineer at Promise, you will be at the forefront of transforming our vision into reality. You'll play a pivotal role in designing and building our core product offerings from the ground up, shaping the technical foundation of our mission to revolutionize how governments engage with their constituents trying to pay off debt.

Being in the early stages of our product development provides you with a unique opportunity to leave a significant imprint on our software architecture and user experience. Join us in our fast-paced, growth-driven environment where your hard work will make a direct impact on people's lives and improve government efficiency.

Key Responsibilities:
- Make strategic technical decisions that align with our goal to enhance government service
- Design, develop, and maintain features for our consumer app and communications platform
- Collaborate across teams to ensure solutions address real user needs
- Lead coding, testing, and deployment of key functionality
- Maintain high standards of quality while being able to iterate rapidly
- Be ready to help teammates and tackle any task that moves the project forward
- Stay committed to smooth deployments, even if requiring round-the-clock monitoring

Join us in our mission to modernize and humanize government payments while building technical solutions rooted in empathy, simplicity, and accessibility. Your work will directly impact how governments serve their communities and help individuals navigate payments with dignity.

Senior Software Engineer role at Promise, building payment solutions for government agencies with 7+ years of experience required.

Software Engineer

**Company Overview**

Promise empowers utilities and government agencies to create flexible, affordable solutions for individuals struggling with debt. Our innovative approach to payment plans and relief distribution significantly improves enrollment and recovery rates, helping individuals clear debts faster and reducing delinquencies for our partners.

We treat people facing financial difficulties with respect and dignity, providing the tools and resources they need to thrive. Our team includes experts from companies like Palantir, Google, Stripe, and esteemed government leaders.

Backed by over $50 million in funding from top investors such as 8VC, Kapor Capital, XYZ Ventures, and Howard Schultz, we've been recognized as one of Fast Company's "World's Most Innovative Companies of 2022."

As a Senior Backend Software Engineer at Promise, you will be the driving force behind building and scaling the backend systems that power our innovative payment and financial services. Working closely with a dynamic team of front-end developers, product managers, and infrastructure engineers, you will ensure our systems are efficient, reliable, and scalable.

Your work will directly enable our mission to deliver flexible, affordable solutions that empower individuals to overcome financial challenges and achieve financial stability.

We need a technically-strong and values-oriented product development team to make this possible. We want people who are passionate about building technical solutions that are rooted in empathy, simplicity, and accessibility while being performant, scalable, and secure. You would be a foundational member of our small mission driven team, helping to build amazing customer-focused software from concept through implementation.

Our platform modernizes and humanizes government payments, increasing revenue and efficiency for government agencies while helping residents navigate payments with dignity and ease. We're committed to building a diverse, inclusive workplace where every team member can contribute to our mission of making government services more accessible and human-centered.

Senior Backend Software Engineer role at Promise, building scalable payment systems for government agencies

Senior Backend Software Engineer

Promise empowers utilities and government agencies to create flexible, affordable solutions for individuals struggling with debt.

Promise is an innovative company backed by $50M in funding that helps utilities and government agencies create flexible payment solutions for individuals struggling with debt. They're seeking a Cloud Site Reliability Engineer (SRE) to join their team and take charge of their infrastructure operations.

As an SRE at Promise, you'll be responsible for building, operating, and optimizing the cloud infrastructure that powers their products. This role combines traditional software engineering with systems administration, requiring expertise in both coding and infrastructure management. You'll work with cutting-edge technologies including Kubernetes, Terraform, and various cloud platforms to ensure high reliability, performance, and scalability of their systems.

The ideal candidate should have at least 4 years of experience in Linux system administration and be well-versed in cloud technologies, Infrastructure-as-Code, and containerization. You'll be working in a fast-paced environment where you'll need to balance technical excellence with business objectives, particularly in areas of security and compliance.

This is an excellent opportunity for an experienced SRE who wants to make a social impact while working with modern technologies. You'll be joining a team that includes alumni from prestigious companies like Palantir, Google, and Stripe, working on meaningful problems that help people manage their financial obligations more effectively. The role offers competitive compensation ($149K-$195K) and is based in Washington, D.C. with a hybrid work arrangement.

The position requires strong technical skills combined with excellent communication abilities, as you'll be bridging the gap between technical and non-technical stakeholders. You'll need to be self-sufficient, detail-oriented, and execution-driven, with a proven track record of maintaining and optimizing large-scale production environments. If you're passionate about using technology to solve social problems while working with a talented team on challenging technical problems, this role at Promise could be your next career move.

Senior Cloud Site Reliability Engineer position at Promise, offering $149K-$195K, focusing on infrastructure automation and system reliability in Washington, D.C.

Cloud Site Reliability Engineer (SRE)

Promise helps utilities and government agencies create flexible payment solutions for individuals struggling with debt, improving enrollment and recovery rates.

Promise is revolutionizing how individuals facing financial difficulties interact with essential public services through innovative payment solutions. As a Senior MLOps Engineer, you'll be instrumental in integrating cutting-edge AI and machine learning technologies into Promise's mission-driven platform. The role focuses on building and managing end-to-end generative AI and LLM applications that will enhance both internal and external products.

The company, backed by over $50 million in funding from prestigious investors like 8VC, Kapor Capital, and XYZ Ventures, has been recognized as one of Fast Company's "World's Most Innovative Companies of 2022." Promise's team includes veterans from leading tech companies like Palantir, Google, and Stripe, along with experienced government leaders.

This position offers a unique opportunity to leverage your technical expertise in MLOps, LLMs, and system architecture to create meaningful social impact. You'll be working with modern technologies including Python, Kubernetes, and cloud infrastructure tools like Terraform and Pulumi. The role requires a strong background in AI technologies and a passion for using technology to solve real-world problems.

As a Senior MLOps Engineer, you'll be responsible for designing robust, scalable AI systems that help Promise achieve its mission of making essential services more accessible and manageable for those facing financial challenges. The position offers competitive compensation ($150K-$215K plus equity) and the opportunity to work in a hybrid setting based in Oakland.

The ideal candidate will bring not only technical excellence but also align with Promise's values of high ethical standards, customer focus, and commitment to positive social impact. This is a chance to join a mission-driven company that's using advanced technology to make a real difference in people's lives while working alongside experienced professionals in a growth-oriented environment.

Senior MLOps Engineer role at Promise, focusing on building AI and LLM applications to help transform government services and payment solutions.

Senior MLOps Engineer

Promise is revolutionizing government payments with a comprehensive platform that enhances revenue and efficiency for government agencies while making payments more accessible for residents. As a Senior Frontend Software Engineer, you'll be at the forefront of creating interfaces that help individuals interact with essential public services.

The company, backed by over $50 million in funding from prestigious investors like 8VC, Kapor Capital, and XYZ Ventures, has been recognized as one of Fast Company's "World's Most Innovative Companies of 2022." Their team includes experts from leading companies like Palantir, Google, and Stripe.

In this role, you'll work with modern web tools like React and TypeScript to build powerful yet user-friendly interfaces. You'll have the opportunity to make a significant impact on the software architecture and user experience, as the product is still in its early stages. Your work will directly affect thousands of monthly users and improve government efficiency.

The ideal candidate will bring 7+ years of frontend development experience and a strong commitment to equity and accessibility. You'll be joining a mission-driven team focused on building technical solutions that are empathetic, simple, and accessible while maintaining high performance and security standards.

Promise offers a unique opportunity to work on meaningful technology that helps people navigate financial difficulties with dignity. The company's innovative approach to payment plans and relief distribution has proven successful in improving enrollment and recovery rates, helping individuals clear debts faster while reducing delinquencies for partner agencies.

As a values-oriented organization, Promise is committed to promoting diversity and inclusion in the workplace and provides equal opportunities to all qualified candidates. The role requires US citizenship or permanent residency due to government contract requirements.

Senior Frontend Engineer role at Promise, building user interfaces for government payment systems using React and TypeScript, requiring 7+ years of experience.

Senior Frontend Software Engineer

Promise is revolutionizing government payments through their comprehensive platform that bridges the gap between government agencies and communities. As a Senior Backend Software Engineer, you'll be instrumental in building and scaling the backend systems that power their innovative payment and financial services.

The company, backed by over $50 million from prestigious investors like 8VC, Kapor Capital, and XYZ Ventures, has earned recognition as one of Fast Company's "World's Most Innovative Companies of 2022." Their team includes veterans from Palantir, Google, and Stripe, alongside experienced government leaders.

In this role, you'll work directly on systems that help individuals overcome financial challenges and achieve stability. You'll spend most of your time coding, while also providing technical leadership and mentoring junior engineers. The position requires expertise in distributed systems, microservices architecture, and cloud platforms.

Promise's mission focuses on humanizing government payments, making it easier for residents to navigate payments with dignity while helping agencies increase revenue and efficiency. The platform creates win-win solutions that strengthen community bonds while ensuring technical excellence in performance, scalability, and security.

This is an opportunity to join a mission-driven team of 70 people, working on meaningful technical solutions that combine empathy with engineering excellence. The role offers competitive compensation ($165K-$215K) and the chance to make a direct impact on financial accessibility and government services modernization.

Senior Backend Engineer role at Promise, building scalable payment systems for government agencies, 7+ years experience required, $165K-$215K.

Promise Engineering Jobs

A modern payment processing platform focused on government agencies.