ServiceNow Administrator/Developer

Pure Storage provides data storage solutions, empowering innovators by simplifying how people consume and interact with data.
Backend
Mid-Level Software Engineer
Hybrid
1,000 - 5,000 Employees
2+ years of experience
Enterprise SaaS

Description For ServiceNow Administrator/Developer

Pure Storage is revolutionizing the data storage industry with over 11,000 customers, including 58% of the Fortune 500. As a leader in Gartner's Magic Quadrant for ten consecutive years, Pure Storage maintains a customer-first culture with a top 1% Net Promoter Score among B2B companies globally. The company seeks a ServiceNow Administrator/Developer to join their 5,000+ strong team.

The role focuses on managing and optimizing the ServiceNow Discovery Application, working closely with the Configuration Management team to maintain CMDB integrity. You'll be responsible for developing custom solutions, troubleshooting issues, and ensuring system reliability. The position requires strong technical expertise in ServiceNow, combined with excellent collaborative and problem-solving skills.

Pure Storage offers a unique culture where individuality is celebrated and career growth is prioritized. The company provides comprehensive benefits, including flexible time off, wellness resources, and opportunities to participate in community service through the Pure Good Foundation. Their commitment to equality and diversity is demonstrated through the Pure Equality program and various employee resource groups.

The ideal candidate will bring 2+ years of ServiceNow experience, strong technical skills, and the ability to work effectively across teams. This role offers the opportunity to make a significant impact at a company that's driving innovation in data storage and supporting crucial industries from space exploration to healthcare.

If you're passionate about technology, enjoy solving complex problems, and want to be part of a company that's shaping the future of data storage, this role at Pure Storage could be your next career milestone.

Last updated a day ago

Responsibilities For ServiceNow Administrator/Developer

  • Configure and maintain ServiceNow Discovery Application
  • Develop and customize Discovery patterns, probes, and sensors
  • Manage and optimize Discovery schedules, MID Servers, and credentials
  • Work closely with Configuration Manager for CMDB population and data integrity
  • Troubleshoot and resolve Discovery errors
  • Provide support for the ServiceNow platform
  • Document development and maintenance work
  • Perform regular code reviews
  • Collaborate with team members and stakeholders
  • Stay current with ServiceNow development best practices and trends

Requirements For ServiceNow Administrator/Developer

JavaScript
  • Bachelor's degree in Information Systems, Computer Science, or equivalent experience
  • 2+ years of proven experience as a ServiceNow Administrator or Developer
  • Strong hands-on experience with ServiceNow Discovery, CMDB, and ITOM
  • Proficient in developing and customizing Discovery patterns, probes and sensors
  • Windows server administration
  • JavaScript, Business Rules, Flow Designer, ACLs, Script Includes experience
  • Experience with REST/SOAP APIs
  • Working knowledge of networking, systems administration, and security protocols
  • ServiceNow Certified Administrator (CSA)
  • Strong analytical and problem-solving abilities
  • Excellent interpersonal and communication skills

Benefits For ServiceNow Administrator/Developer

Medical Insurance
Dental Insurance
Vision Insurance
  • Flexible time off
  • Wellness resources
  • Company-sponsored team events
  • Employee resource groups
  • Pure Good Foundation for volunteering and grants

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