Application Support Engineer

Qodea, Europe's leading Google Cloud specialist consultancy, is seeking an Application Support Engineer to join their dynamic team. This role is integral to their managed services platform (MSP) operations, focusing on supporting customer GCP systems and services. The position offers a unique blend of technical challenge and customer interaction, requiring expertise in cloud technologies, particularly GCP, and strong incident management skills.

The role involves managing support tickets, maintaining knowledge bases, and ensuring smooth operation of cloud infrastructure while meeting SLAs. You'll work closely with delivery teams, Google, and customer engineering teams to implement and maintain cloud solutions. This position is perfect for someone with a strong background in support operations and cloud technologies, offering significant growth opportunities in cloud computing.

The company provides an excellent learning environment with 10 dedicated learning days annually, regular certification opportunities, and a comprehensive benefits package. With a focus on work-life balance, they offer generous PTO, health benefits, and long-term career development opportunities. The hybrid work environment in Iași, Romania, provides flexibility while maintaining team collaboration.

Ideal candidates will have at least 2 years of experience in a support environment, strong knowledge of cloud platforms, and excellent communication skills. This role offers the opportunity to work with cutting-edge technologies while contributing to Europe's leading Google Cloud consultancy.