Cloud AI Customer Engineer, Staff

A leading technology company developing hardware and software for Machine Learning solutions across data center, edge, infrastructure, and automotive markets.
$130,400 - $217,600
Machine Learning
Staff Software Engineer
In-Person
4+ years of experience
AI · Enterprise SaaS · Automotive

Description For Cloud AI Customer Engineer, Staff

Join Qualcomm's Cloud Computing team as a Staff Cloud AI Customer Engineer, where you'll be at the forefront of Machine Learning solutions development. This role focuses on integrating ML accelerators into servers for large-scale cloud and edge deployments. The position offers an opportunity to work with Qualcomm's cutting-edge Cloud AI 100 accelerators, currently deployed at AWS/Cirrascale Cloud and major organizations.

As a Staff Cloud AI Customer Engineer, you'll collaborate with ODMs, OEMs, and customers, leveraging your technical expertise to drive successful integrations and deployments. The role requires strong programming skills, debugging capabilities, and excellent communication abilities to work effectively with cross-functional teams and customers.

Qualcomm offers a competitive compensation package, including a base salary range of $130,400 to $217,600, plus annual bonuses and RSU grants. The company provides comprehensive benefits, including medical coverage, 401k, and educational support. This is an excellent opportunity for experienced professionals looking to impact the future of cloud AI technology while working with industry-leading experts.

The position requires independent work with minimal supervision and involves providing guidance to team members. You'll be responsible for making decisions that affect work beyond your immediate group and will have moderate influence over key organizational decisions. The role combines technical excellence with customer interaction, making it ideal for those who enjoy both technical challenges and client-facing responsibilities.

Join a company at the forefront of AI innovation, where your contributions will help shape the future of cloud computing and machine learning technologies. Qualcomm's commitment to diversity, inclusion, and employee development ensures a supportive environment for professional growth and success.

Last updated 2 days ago

Responsibilities For Cloud AI Customer Engineer, Staff

  • Provide technical expertise through presentations for business development and customer training
  • Collaborate with cross-functional teams to identify and debug complex customer issues
  • Drive system architecture and feature customizations for customer requirements
  • Assess product applications and prepare detailed specifications
  • Write technical documentation, application notes, and FAQs
  • Provide supervision/guidance to other team members

Requirements For Cloud AI Customer Engineer, Staff

Python
Java
Linux
  • Bachelor's degree in Engineering, Information Systems, Computer Science, or related field
  • 4+ years of Software Applications Engineering or Software Development experience
  • 2+ years of experience with Programming Languages such as C, C++, Java, Python
  • 1+ year of experience with debugging techniques
  • Experience in a customer-facing role
  • Strong verbal and written communication skills

Benefits For Cloud AI Customer Engineer, Staff

Medical Insurance
Dental Insurance
Vision Insurance
401k
Education Budget
Equity
  • Annual discretionary bonus program
  • Annual RSU grants
  • Competitive benefits package
  • Medical coverage
  • Educational support

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