Customer Engineer, Senior

Qualcomm CDMA Technologies, Y.K. is seeking a Senior Customer Engineer to join their Japan Customer Engineering Team. This role represents an exciting opportunity to work with cutting-edge technology in the semiconductor industry, specifically focusing on Snapdragon Elite X chipsets.

The position requires a unique blend of technical expertise and customer-facing skills. As a Senior Customer Engineer, you'll be responsible for providing comprehensive support to Qualcomm's customers, conducting end-to-end debugging, and analyzing complex issues related to chipsets, BIOS, and Windows device drivers. Your work will directly impact the success of customer products and contribute to Qualcomm's reputation for excellence in technical support.

The ideal candidate will bring strong embedded software knowledge, particularly in Windows internals and driver development. You'll need to demonstrate solid understanding of operating system concepts, firmware management, and system-level features. The role demands excellent problem-solving abilities and strong communication skills, as you'll be coordinating with both customers and internal teams.

Working at Qualcomm offers exceptional opportunities for professional growth and development. The company provides comprehensive benefits including health coverage, financial planning support, and continuous learning programs. You'll be part of a global team of technology experts, contributing to innovations that impact lives worldwide.

This role is perfect for someone who combines technical depth with customer service excellence, has a passion for solving complex problems, and wants to work with cutting-edge technology in a collaborative environment. Japanese language proficiency is essential for this position, as you'll be working closely with Japanese customers.