Performance SW Customer Engineer

A leading technology innovator that pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation.
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS

Description For Performance SW Customer Engineer

Qualcomm, a leading technology innovator, is seeking a Performance SW Customer Engineer to join their team in Shenzhen. This role combines technical expertise with customer-facing responsibilities, focusing on software systems optimization and performance tuning. As a Performance SW Customer Engineer, you'll work at the intersection of software development and customer support, providing technical guidance and solutions to Qualcomm's clients.

The position requires strong technical skills in software development, particularly in Android performance tuning and optimization. You'll be responsible for helping customers optimize their device performance, troubleshoot software issues, and implement effective solutions. The role demands both technical depth in areas like Linux systems, ARM SOC, and Android frameworks, as well as excellent communication skills for effective customer interaction.

This is an excellent opportunity for a mid-level software engineer with 3+ years of experience who wants to work with cutting-edge technology while developing both technical and customer-facing skills. You'll be part of a company that values innovation and offers comprehensive benefits including health coverage, professional development opportunities, and wellbeing programs.

The ideal candidate will combine strong technical capabilities in software development and performance optimization with excellent problem-solving and communication skills. You'll work in a collaborative environment, interfacing with both technical teams and customers to deliver optimal solutions and support Qualcomm's product implementation.

Last updated 5 hours ago

Responsibilities For Performance SW Customer Engineer

  • Provide timely and accurate answer to customer inquiries under the guidance of experienced peers
  • Help customer for device performance tuning and Software optimization
  • Assists in publishing product technical documentation
  • Demonstrates Qualcomm products and offerings to customers
  • Provide support to customers/distributors with design, development and debug Qualcomm software related issues
  • Work closely with external customers and internal teams for problem-resolving

Requirements For Performance SW Customer Engineer

Java
Python
Linux
  • Bachelor's degree in Electrical & Electronics Engineering, Computer Science or related field
  • 3+ years Software development experience in wireless, telecommunications, semiconductor industry or Android device Performance tuning
  • Experience in C/C++/Java programming or mobile platform performance tuning/optimization
  • Good understanding of Linux scheduler and CPU Governor
  • Good understanding of ARM SOC
  • Strong experience in Android Performance tuning
  • Strong understanding of Android and Linux Performance profiling tools
  • Good understanding of Android Framework
  • Familiar with Python/Perl or other script language
  • Strong verbal and written communication skills
  • Excellent analytical and problem solving skills

Benefits For Performance SW Customer Engineer

Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Assistance
Education Budget
  • World-class health coverage for employees and eligible dependents
  • Financial planning and future preparation programs
  • Emotional/mental strength and resilience support
  • Wellbeing programs and resources
  • Continuous learning and development programs
  • Tuition reimbursement
  • Mentorship opportunities

Interested in this job?

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