Qualcomm's Corporate IT organization is seeking a candidate with deep expertise in Google Workspace Administration. This role will be part of a team providing enterprise technologies and solutions to the entire Qualcomm workforce. The ideal candidate is a self-starter, adaptable, great communicator, results-driven, and eager to implement solutions for a large, multi-faceted Fortune 500 company.
Responsibilities:
- Administer Google Workspace services, including incident management, problem management, root cause analysis, and reporting
- Work with Global Operations teams to address escalated issues
- Stay updated on Google Workspace features, updates, and best practices
- Oversee administration and maintenance of the Google Workspace environment
- Ensure security, integrity, and performance of the Google Workspace system
- Develop and enforce security policies within Google Workspace
- Conduct system audits and generate usage and security reports
- Collaborate on integrating Google Workspace with other systems
- Lead data migration and integration projects
Requirements:
- Strong expertise in Google Workspace administration (Gmail, RTC, Collab, eDiscovery, Licensing, etc.)
- Understanding of email protocols (IMAP, SMTP, SPF, DKIM, DMARC)
- Detail-oriented and self-motivated with excellent communication skills
- Experience managing projects and working with global teams
- Proficiency in scripting and automation (Google Apps Script, Python)
- 3+ years of IT-related work experience with a Bachelor's degree, or 5+ years without a degree
Preferred Qualifications:
- Professional Google Workspace Administrator certification
- Experience with other cloud productivity tools (e.g., Microsoft 365)
- Knowledge of cloud-based email security tools
- Experience with other collaboration tools (e.g., Slack)
- Understanding of Networking, IT infrastructure, and IAM solutions
- Experience with data migration and integration tools
Qualcomm offers flexible work options, including a combination of work from home and in-office work at their new state-of-the-art facility in Penrose Dock, Cork. The company prioritizes employee well-being and work-life balance, allowing for short-term remote working blended with annual leave.
Cork, Ireland offers an excellent quality of life, with access to nearly 50 international destinations via Cork airport. Qualcomm provides a competitive salary, stock options, performance-related bonuses, and comprehensive benefits including maternity/paternity leave, pension scheme, education assistance, and various insurance coverages.