Senior IT Engineer (Desktop Field Services)

Qualcomm India Private Limited is seeking a Senior IT Engineer for Desktop Field Services to join their team in Bangalore. This role combines technical expertise with leadership responsibilities, focusing on maintaining and improving desktop infrastructure and services.

The position requires a seasoned professional with over 6 years of IT experience, including 2+ years of project leadership. You'll be responsible for managing complex technical environments, troubleshooting operating systems (Windows and Linux), and handling network infrastructure challenges. The role involves both hands-on technical work and team leadership responsibilities.

Key responsibilities include investigating and resolving system issues, performing root cause analyses, deploying hardware and software solutions, and managing end-user technology projects. You'll also be instrumental in standardizing procedures and implementing automated mechanisms to ensure system reliability and scalability.

The ideal candidate should possess a bachelor's degree in computer science or related field, along with relevant certifications (ITIL, MCSE, CISSP). Strong experience with Windows 10 and Linux systems, PowerShell scripting, and enterprise-level desktop support is essential. The role demands excellent problem-solving abilities and strong customer service skills.

Qualcomm offers comprehensive benefits including health coverage, financial planning programs, mental health support, and professional development opportunities. The company's commitment to innovation and technology leadership makes this an excellent opportunity for career growth in a dynamic, global organization.

Working at Qualcomm means joining a team of technology experts and contributing to world-changing innovations. The company fosters a supportive, inclusive culture that values diverse expertise and promotes continuous learning through tuition reimbursement and mentorship programs.