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Senior IT Engineer (Desktop Field Services)

A global leader in wireless technology innovation and the development of mobile technologies.
DevOps
Senior Software Engineer
In-Person
6+ years of experience
Enterprise SaaS
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Description For Senior IT Engineer (Desktop Field Services)

Qualcomm India Private Limited is seeking a Senior IT Engineer for Desktop Field Services to join their team in Bangalore. This role combines technical expertise with leadership responsibilities, focusing on desktop infrastructure management and support. The position requires a seasoned professional with 6+ years of experience who can work independently while managing complex IT systems and mentoring junior staff. The role involves hands-on technical work with Windows and Linux systems, project management, and customer service excellence. Qualcomm offers comprehensive benefits including health coverage, professional development opportunities, and wellbeing programs. This is an excellent opportunity for IT professionals looking to advance their careers with a global technology leader known for innovation in wireless technology. The role demands both technical depth and leadership skills, making it ideal for those ready to take on increased responsibilities in a dynamic enterprise environment. The position offers growth potential through continuous learning programs, mentorship opportunities, and exposure to cutting-edge technology infrastructure.

Last updated 6 months ago

Responsibilities For Senior IT Engineer (Desktop Field Services)

  • Investigating and resolving issues related to operating systems, networks, systems, and applications
  • Performing root cause analyses and escalating issues as necessary
  • Test and deploy hardware and software solutions
  • Manage end-user technology projects
  • Provide excellent customer service
  • Handle administration for various technology platforms
  • Follow up with customers to ensure technology needs are met
  • Serve as a resource for less experienced personnel
  • Collaborating with internal business partners
  • Documenting solutions and common processes

Requirements For Senior IT Engineer (Desktop Field Services)

Linux
  • Bachelor's degree in computer science, technical, engineering, or related fields
  • Over 6 years of IT-related work experience, including 2+ years leading projects/programs
  • Enterprise-level desktop support experience
  • Technical lab support experience
  • Relevant certifications such as ITIL, MCSE, CISSP
  • Strong experience troubleshooting complex Windows 10 & Linux operating system issues
  • Experience using PowerShell for scripting and automation

Benefits For Senior IT Engineer (Desktop Field Services)

Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Assistance
Education Budget
  • World-class health coverage for employees and dependents
  • Financial planning and future security programs
  • Emotional/mental health support
  • Wellbeing programs
  • Tuition reimbursement
  • Mentorship programs
  • Continuous learning and development programs

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