Sr. Support Engineer

A leading technology company specializing in wireless technology and semiconductor development.
$84,801 - $127,192
Backend
Senior Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Hardware

Description For Sr. Support Engineer

As a Senior Support Engineer at Qualcomm Technologies, Inc., you'll play a crucial role in product improvement and technical support for one of the world's leading semiconductor and wireless technology companies. This position offers an exciting opportunity to work with cutting-edge technology in the areas of Mobile, Compute, XR, Auto, and Connectivity.

The role involves hands-on work with Failure Analysis Lab for IC package & die level analysis, performing technical teardown analysis, and organizing complex technical data into professional reports. You'll be working with state-of-the-art hardware lab equipment and will be responsible for troubleshooting and debugging various technical issues.

Your responsibilities will include providing organizational and development support throughout project lifecycles, installing and configuring company products, monitoring performance, and analyzing failures. You'll work independently while collaborating with cross-functional teams to ensure project success.

Qualcomm offers an exceptional benefits package including medical, dental, and vision insurance, 401k, education budget, and mental health assistance. The company's commitment to innovation and technology leadership makes it an ideal place for engineers looking to grow their careers in a challenging and rewarding environment.

The position requires a Bachelor's degree in electrical engineering or related field, along with 2+ years of relevant experience. Your expertise in hardware lab equipment, benchmarking, and troubleshooting will be valuable assets in this role. The company's supportive culture and focus on continuous learning provide excellent opportunities for professional development.

Working at Qualcomm's San Diego location, you'll be part of a team that drives technological advancement in multiple industries. The role offers competitive compensation ($84,801 - $127,192) and the chance to work on projects that impact global technology development.

This position is perfect for someone who combines technical expertise with problem-solving skills and enjoys working in a dynamic, fast-paced environment. Join Qualcomm to be part of a team that's shaping the future of technology while building a rewarding career in support engineering.

Last updated 19 days ago

Responsibilities For Sr. Support Engineer

  • Provide organizational and development support from initial concept through completion phases
  • Install, upgrade, configure and help operate company products and components
  • Monitor product performance and analyze failures
  • Gather and interpret data from various sources
  • Manage project priorities and deadlines
  • Work with Failure Analysis Lab for IC package & die level analysis
  • Perform technical teardown analysis in Mobile, Compute, XR, Auto, and Connectivity areas

Requirements For Sr. Support Engineer

Linux
  • Bachelor's degree in electrical engineering, Electronic Engineering, or related field
  • 2+ years of Support Engineering or related work experience
  • Familiar with hardware Lab equipment (multimeter, oscilloscope, solder station, PCB re-work stations)
  • Experience with digital HW, SW, and/or analog RF troubleshooting and debugging
  • Experience in a lab environment
  • Good understanding of CPU/GPU/NPU/Memory benchmarking

Benefits For Sr. Support Engineer

Medical Insurance
Dental Insurance
Vision Insurance
401k
Education Budget
Mental Health Assistance
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401k
  • Education Budget
  • Mental Health Assistance

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