Support Engineer

Qualcomm is a global technology leader specializing in wireless telecommunications and semiconductor manufacturing.
Backend
Entry-Level Software Engineer
In-Person
5,000+ Employees
1+ year of experience
Enterprise SaaS

Description For Support Engineer

As a Support Engineer at Qualcomm India Private Limited, you will play a crucial role in product improvement and development lifecycle. This position offers an exciting opportunity to work with cutting-edge hardware and software technologies in a world-leading semiconductor company. You'll be responsible for resolving technical system issues, maintaining emulation platforms, and ensuring product reliability.

The role combines hands-on technical work with collaborative engineering tasks, requiring expertise in hardware debugging, component-level rework, and test equipment operation. You'll work closely with engineering teams to support pre-silicon development, manage lab setups, and handle technical troubleshooting.

This position offers excellent growth opportunities in the Engineering development space, backed by Qualcomm's comprehensive benefits package including health coverage, wealth-building programs, and wellbeing resources. The company promotes a supportive, inclusive culture where innovative ideas are valued and professional development is prioritized.

Ideal candidates should possess strong technical skills in hardware testing and debugging, excellent communication abilities, and a proactive approach to problem-solving. The role offers the chance to work with leading technology experts and contribute to world-changing innovations in telecommunications and semiconductor technology.

Last updated 19 hours ago

Responsibilities For Support Engineer

  • Support Pre-silicon team for maintenance of emulation platform
  • Lab/rack setup bring up, troubleshooting and technical support
  • Derive BOM difference for HW upgrades
  • Take instructions from engineers and translate into detailed rework procedures
  • Tracking of purchase requests and ensuring timely enablement

Requirements For Support Engineer

  • Bachelor's degree and 1+ year of Support Engineering or related work experience
  • Expert in SMD/SOIC packages/0201, 00501 component level rework
  • Debug, rework & recover HW (test devices) for engineering team
  • BGA part replacement and reballing expertise
  • Knowledge of using Lauterbach JTAG
  • Knowledge of test equipment like Analyzers, oscilloscopes, simulators
  • Good written and oral communication skills
  • Knowledge on ESD and EHS
  • Lab processes and inventory management skills

Benefits For Support Engineer

Medical Insurance
Dental Insurance
Vision Insurance
401k
Mental Health Assistance
  • World-class health benefit coverage
  • Financial planning and wealth-building programs
  • Emotional/mental strength support
  • Wellbeing programs
  • Continuous learning and development programs
  • Tuition reimbursement
  • Mentorship programs

Interested in this job?

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