(AIPC) Stability SW Customer Support Engineer, up to Sr.

Qualcomm, a leading technology innovator, is seeking a Senior Stability Software Customer Support Engineer to join their team in Taipei. This role is part of the Customer Engineering team working with world-leading Windows on Snapdragon (WoS)/Chrome compute device makers. The position requires a strong technical background with 4-5 years of experience in software engineering, particularly in C/C++ programming and debugging.

The ideal candidate will serve as a crucial link between customers and internal teams, providing technical expertise in software systems through presentations, product demonstrations, and customer support. You'll be responsible for understanding customer requirements, resolving design-related issues, and ensuring successful product commercialization.

Key technical requirements include proficiency in operating systems concepts, experience with debugging tools like Windbg or GDB, and post-mortem dump analysis skills. Knowledge of Windows/ACPI/UEFI is considered advantageous. The role involves significant customer interaction, including providing training, assisting with software feature design, and handling technical queries.

Qualcomm offers comprehensive benefits including world-class health coverage, financial planning programs, continuous learning opportunities, and wellbeing support. The company fosters an inclusive culture where innovative ideas are valued and employees can contribute to world-changing technologies. This position offers the opportunity to work with leading engineering experts while developing cutting-edge computing solutions.

Join Qualcomm to be part of a team that's pushing the boundaries of technology and enabling next-generation experiences. The role offers excellent growth potential and the chance to work on innovative projects with global impact.