Voice AI Support Engineer

Leading technology innovator focused on next-generation experiences and digital transformation in mobile and wireless technology.
Machine Learning
Mid-Level Software Engineer
In-Person
5,000+ Employees
5+ years of experience
AI

Description For Voice AI Support Engineer

Qualcomm China is seeking a Voice AI Support Engineer to join their innovative team. This role combines expertise in AI, audio processing, and customer support to help drive the future of voice technology. The position requires a strong technical background in Python, C++, and embedded systems, particularly focusing on Voice AI applications and Android platforms. You'll work directly with customers to optimize and deploy AI models, troubleshoot audio issues, and provide comprehensive technical support.

The ideal candidate will have 5 years of experience with a Bachelor's degree or 3 years with a Master's degree in Communications or Electronics Engineering. This role offers an exciting opportunity to work at the intersection of AI and audio technology, collaborating with both local customers and San Diego-based development teams.

Qualcomm offers a comprehensive benefits package including world-class health coverage, financial planning support, and professional development opportunities through tuition reimbursement and mentorship programs. The company's commitment to innovation and technological advancement makes it an ideal place for those passionate about pushing the boundaries of what's possible in voice AI and audio technology.

Working at Qualcomm means joining a global leader in wireless technology, where you'll have the opportunity to contribute to cutting-edge solutions that impact millions of users worldwide. The company's supportive, inclusive culture encourages collaboration and innovation, making it an excellent environment for professional growth and development.

Last updated 12 minutes ago

Responsibilities For Voice AI Support Engineer

  • Support Qualcomm Android Phone/Tablet platform customers
  • Collaborate with customers for Voice AI model optimization and quantization
  • Support customer end to end Voice AI model deployment, verification, and debugging
  • Support customer Audio issues debugging
  • Train customers with software integration and development
  • Interface with San Diego-based developers
  • Assist with software and system debugging

Requirements For Voice AI Support Engineer

Python
Linux
  • Bachelor's degree (with 5 years experience) or MS degree (with 3 years experience) in Communications or Electronics Engineering
  • Strong Python and C/C++ programming skills
  • Knowledge of Voice AI audio feature processing
  • Embedded Linux/Android Audio framework and device driver background
  • Strong communication skills in Chinese and English
  • Experience with AI model porting and framework knowledge (preferred)
  • RTOS or Linux/Android knowledge

Benefits For Voice AI Support Engineer

Medical Insurance
401k
Education Budget
  • World-class health coverage for employees and dependents
  • Financial future preparation programs
  • Emotional/mental strength support
  • Wellbeing programs
  • Tuition reimbursement
  • Mentorship programs

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