Linux Systems Engineer

Rackspace is a managed cloud computing company providing enterprise-level hosting services and support.
DevOps
Hybrid
Enterprise SaaS

Description For Linux Systems Engineer

Rackspace is seeking a Linux Systems Engineer to join their team in Gurgaon, India. This role is part of their Private Cloud Delivery division, offering a hybrid work arrangement. The position requires an expert-level understanding of Linux platforms and various system administration skills.

The ideal candidate will be responsible for providing technical implementation support and consulting services to customers, ensuring the delivery of Rackspace's signature Fanatical Support experience. They will work with various technologies including Linux distributions (RHEL/CentOS, Ubuntu), automation tools like Ansible, and virtualization technologies.

Key technical requirements include proficiency in Linux package management, user administration, and log management, along with understanding of networking concepts, firewalls, load balancers, and storage solutions. The role involves working with core Linux services such as SSH, Apache, MySQL, and various network services.

This position offers an opportunity to work with enterprise-level infrastructure and cloud solutions while being part of a collaborative team environment. The successful candidate will have the chance to grow their technical expertise while working with cutting-edge cloud technologies and contributing to customer success.

The role requires excellent problem-solving abilities, strong communication skills, and the ability to work effectively under pressure. There are opportunities for leadership, as the position includes leading the IE team in the absence of the frontline manager. The hybrid work arrangement offers flexibility while maintaining team collaboration and customer interaction.

Join Rackspace to be part of a company that values technical excellence, customer service, and professional growth. This role is perfect for someone who is passionate about Linux systems, enjoys solving complex technical challenges, and wants to work in a dynamic, customer-focused environment.

Last updated a month ago

Responsibilities For Linux Systems Engineer

  • Provide technical implementation support and assist with customer implementation calls
  • Create great first impression Fanatical Support experience
  • Provide consulting service to customers on building solutions
  • Exercise judgment in decision-making to deliver FANATICAL customer support
  • MySQL Installation/Configuration
  • Create technical documentation
  • Lead the IE team in the absence of an immediate frontline manager

Requirements For Linux Systems Engineer

Linux
MySQL
  • Expert understanding of Linux Platform (recent versions of RHEL/CentOS, Ubuntu)
  • Understanding of Automation / Orchestration such as Ansible, Bash / shell scripting
  • Working knowledge of virtualization technologies (kvm/xen/lxc is a plus)
  • Basic to Intermediate knowledge of OS and distributions
  • Basic to Intermediate knowledge of server hardware, networking, backup, and storage solutions
  • Proficient in Linux Package Management, User administration, Log management
  • Understanding of Linux core and network services
  • Knowledge with storage solutions (NAS, SAN, DAS)
  • Familiarity with systems management concepts
  • Excellent written and verbal communication skills
  • Ability to work flexible hours
  • Strong problem-solving abilities
  • Ability to handle multiple tasks and prioritize work

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