Associate Customer Engineer

Reltio is an innovative company specializing in AI-powered data unification and management solutions. As an Associate Customer Engineer, you'll be at the forefront of supporting high-value customers with complex technical challenges. The role combines deep technical expertise with customer-facing responsibilities, making it perfect for those who enjoy both technical problem-solving and client interaction.

The position offers an excellent opportunity to work with cutting-edge technology in data management, MDM, and cloud solutions. You'll be part of a distributed workforce that values collaboration, innovation, and customer success. The role involves handling complex technical issues, from configuration to lambda code debugging, while working with enterprise-level clients.

Key aspects of the role include technical troubleshooting, system health monitoring, and knowledge sharing. You'll work closely with engineering and DevOps teams, participating in rapid response scenarios and contributing to product improvement. The position requires a strong technical foundation with programming skills in Python and Java, plus a solid understanding of cloud technologies.

Reltio offers competitive compensation ($100,000-$150,000) and emphasizes work-life balance through flexible work arrangements. The company has received numerous awards for both its technology and culture, making it an ideal place for those starting their career in technical customer support. You'll be part of a values-driven organization that prioritizes customer success, collaboration, and continuous improvement.

This role is perfect for recent graduates with internship experience who are passionate about technology and customer service. You'll have the opportunity to grow your technical skills while developing expertise in data management and customer support, all while working with a global team dedicated to transforming how businesses handle their data.