Replicant, the leader in Contact Center Automation, is seeking a Senior Security Engineer to join their team. Founded on the belief that machines are ready for complex conversations, Replicant automates common customer service calls while empowering agents to handle nuanced challenges. Their AI platform enables natural conversations across voice, messaging, and digital channels, resolving support issues 24/7 without wait times.
As a Senior Security Engineer, you'll play a crucial role in enhancing Replicant's security infrastructure. Your responsibilities will include:
- Enhancing security scanning tools within Replicant's Gitlab environment
- Executing penetration tests for web applications and cloud environments
- Automating and refining application security metrics (KPIs)
- Supporting purple team exercises to improve offensive and defensive capabilities
- Maturing cross-functional threat modeling and security within the development lifecycle
- Collaborating with Product Management and Engineering leaders on product security
- Developing application security standards based on OWASP and industry best practices
The ideal candidate will have:
- High technical competency in cloud infrastructure and web application security
- Experience with Agile software development processes
- A passion for learning new security concepts and technologies
- Excellent communication skills to effectively convey risk at various levels
- The ability to tackle complex challenges in an autonomous yet collaborative environment
- Flexibility to wear multiple hats as needed
- Strong attention to detail and self-motivation
- Independent thinking and a willingness to seek and give constructive feedback
Replicant offers a remote working environment, competitive salaries and equity, top-tier healthcare, wellness perks, flexible vacation policy, and amazing team trips. They value ownership, humility, and self-reflection, making it an excellent opportunity for those excited by AI, ChatGPT, and LLMs to make a significant impact in the field of customer service automation.