IT Engineer

A technology company specializing in IT solutions and manufacturing support systems.
Singapore
Backend
Mid-Level Software Engineer
In-Person
3+ years of experience
Enterprise SaaS

Description For IT Engineer

RF360 Singapore is seeking an IT Engineer to join their manufacturing support team. This role combines hands-on technical support with strategic IT project management in a manufacturing environment. The position requires someone who can thrive in a fast-paced setting, managing both immediate technical issues and long-term improvements.

The ideal candidate will have a strong foundation in IT infrastructure and endpoint support, with experience in manufacturing environments. You'll be responsible for maintaining critical systems, responding to technical emergencies, and ensuring minimal downtime in manufacturing operations. The role offers opportunities to work with global teams and contribute to process improvements.

This position is perfect for someone who enjoys both technical problem-solving and customer service, as you'll be interfacing with various stakeholders while maintaining critical IT systems. The role offers comprehensive benefits including health coverage, professional development opportunities, and wellness programs.

Key aspects of the role include incident management, system monitoring, project delivery, and emergency support. You'll need to be comfortable with shift work and demonstrate excellent troubleshooting abilities. The position offers growth opportunities within a global technology company while contributing to critical manufacturing operations.

Last updated 2 months ago

Responsibilities For IT Engineer

  • Immediate response to manufacturing line issues
  • Attend to tickets for incidents, service requests and alerts
  • Maintain ownership of issues until resolution
  • Collaborate with global teams and vendors
  • Log and prioritize tickets in ticketing tool
  • Work on IT projects and deliver as per schedule
  • Provide after-hours support for manufacturing emergencies
  • Monitor IT incident tickets trending and ensure KPI achievement

Requirements For IT Engineer

Linux
  • Bachelor's degree in Computer Science, Information Technology or related fields
  • Working knowledge of IT Hardware and basic understanding of network concept
  • At least 3 years of experience supporting endpoints
  • At least 3 years of working experience in clean room environment
  • Excellent analytical and troubleshooting skills
  • Excellent communication and logical thinking mindset
  • Willing to work on 12-hour shift patterns

Benefits For IT Engineer

Medical Insurance
Dental Insurance
Vision Insurance
  • World-class health coverage for employees and dependents
  • Financial planning and future security programs
  • Emotional/mental health support
  • Wellbeing programs and resources

Interested in this job?

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