Production Support Engineer

Rover, the leading platform connecting pet parents with sitters and dog walkers, is seeking a Production Support Engineer to join their Site Reliability Engineering (SRE) team in Barcelona. This hybrid role offers a unique opportunity to work with a company that's revolutionizing the pet care industry. The position requires working one day per week (Thursday) in the Barcelona office, with hours from 11:00 - 20:00 to overlap with Seattle HQ.

As a Production Support Engineer, you'll be crucial in maintaining the reliability and performance of Rover's platform. You'll work within the Platform Engineering division, handling technical support escalations, troubleshooting issues, and ensuring smooth operations. The role combines technical expertise with customer service, requiring someone who can bridge the gap between technical and non-technical stakeholders.

The ideal candidate brings 2+ years of developer support experience, strong problem-solving abilities, and expertise in technologies like Python, MySQL, and Kubernetes. You'll be part of a team that values professional growth, work-life balance, and inclusive culture. The position offers competitive benefits, including health insurance, pension plan, and unique perks like monetary support for dog adoption.

Rover's commitment to making pet love accessible to everyone makes this an exciting opportunity for someone passionate about both technology and pets. You'll work in a collaborative environment where dogs are welcome in the office, and your technical skills will directly impact millions of pet parents and sitters across multiple continents.