IT Engineer

A startup studio founded in 2021 focused on building industry-defining companies, with teams distributed across US and Latam using cutting-edge cloud computing technologies.
Cloud
Mid-Level Software Engineer
Remote
3+ years of experience
Enterprise SaaS · Robotics

Description For IT Engineer

RYZ Labs is seeking an IT Engineer to join their client's team, which is at the forefront of autonomous robotics for last-mile delivery services. This role combines technical expertise with strategic thinking, requiring a professional with strong IT administration skills and experience with Google Workspace environments.

The position offers an opportunity to work with a company that's revolutionizing urban logistics through innovative robotics and automation solutions. As an IT Engineer, you'll be instrumental in building and maintaining the technical infrastructure that supports this cutting-edge operation.

The ideal candidate will bring 3+ years of hands-on IT experience, with particular expertise in Google Workspace administration, security implementations, and cloud services. You'll be responsible for everything from system administration to user support, playing a crucial role in maintaining and improving the company's technical operations.

What makes this opportunity unique is the chance to work with a forward-thinking organization that values continuous improvement and innovation. RYZ Labs, founded in 2021, provides an environment that emphasizes autonomy, efficiency, and professional growth. Their distributed team structure across the US and Latin America offers a truly global perspective and the opportunity to work with diverse, talented professionals.

The company culture is built on strong values including customer-first mentality, bias for action, ownership, and continuous improvement. They offer a dynamic environment where you can make a significant impact while working with cutting-edge technologies in the robotics and automation space.

This role is perfect for someone who combines technical expertise with strong communication skills and a passion for problem-solving. You'll have the opportunity to shape IT practices and contribute to the success of a company that's transforming urban logistics through technology.

Last updated 5 days ago

Responsibilities For IT Engineer

  • Perform IT administration for Directory Services, Google Workspace Applications, and Identity Management
  • Support IT break/fix and technical support requests
  • Troubleshoot and maintain staff devices and pilot workstations
  • Software installation support for end-user systems and servers
  • Maintain operating system and software security patches
  • Handle employee IT onboarding and offboarding processes

Requirements For IT Engineer

  • 3+ years in IT Administration or IT Engineering role
  • Experience with Google Workspace environment management
  • Implementation of security policies (2FA, DLP, MDM)
  • DNS configurations and email routing experience
  • Google Cloud Platform (GCP) experience
  • Knowledge of identity management systems
  • Familiarity with project management and ITSM tools
  • Customer service and communication skills
  • Critical thinking and problem-solving skills
  • Prioritization skills

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