GM/HBC Manager

The GM/HBC Manager position at Safeway is a leadership role responsible for directing and controlling the operation of the Drug (General Merchandise) Department. The role involves:

• Leading customer service initiatives to meet or exceed division goals
• Managing day-to-day operations of the Drug Department, including customer service areas
• Implementing company policies and merchandising practices
• Inventory management and shrink control
• Supervising receiving, storing, stocking, pricing, and merchandising
• Staff scheduling, training, and development
• Performance monitoring and personnel management
• Sales goal communication and department performance tracking
• Customer complaint resolution
• Maintaining department records and ensuring compliance

Key Requirements:

• Retail background with management experience
• Strong leadership and communication skills
• Basic knowledge of employment laws
• Ability to handle business operations and financial management
• Physical requirements include standing/walking for long periods
• Lifting up to 50 lbs and operating equipment
• Flexible schedule including nights, weekends, and holidays
• Experience with profit/loss statements
• Strong customer service orientation

Work Environment:

• Temperature-controlled store environment
• Occasional exposure to freezer temperatures (-20°F) and heat (up to 400°F)
• Part-time schedule
• Fast-paced retail setting requiring adaptability and multitasking

This role offers an opportunity to lead a key department within a major retail organization, developing both management and operational skills while contributing to store success.