Manager, Technical Consulting

Global cloud-based software company specializing in customer relationship management (CRM) services
$143,300 - $236,500
Backend
Staff Software Engineer
Remote
2+ years of experience
Enterprise SaaS

Description For Manager, Technical Consulting

Salesforce Inc. is seeking a Manager, Technical Consulting to join their team in San Francisco, with remote work options available. This role combines technical leadership with people management, requiring a unique blend of technical expertise and leadership skills.

The position demands a master's degree holder in Computer Science, Engineering, or related field, with 2 years of relevant experience. The role involves leading a team of Technical Consultants while maintaining high customer satisfaction and service quality. Key responsibilities include bridging sales and delivery teams, implementing process improvements, and managing client relationships.

Technical expertise required spans architecture design, software consulting, and cloud-based application development. The role requires proficiency in various technologies including LWC, Apex, Triggers, and object-oriented programming. Knowledge of Agile methodologies and version control systems is essential.

The position offers a competitive salary range of $143,300 - $236,500 per annum, with additional benefits available through Salesforce's comprehensive benefits package. This role presents an excellent opportunity for technically skilled managers who want to impact both team development and customer success in a leading enterprise software company.

As a people manager, you'll maintain a 78% utilization target while leading strategic initiatives, managing risk, and serving as an escalation point for team members. The role requires strong communication skills, especially in teaching complex concepts and creative problem-solving across various levels of client organizations.

This position offers the flexibility of remote work while being part of Salesforce's innovative culture. It's an ideal opportunity for those looking to combine technical leadership with people management in a dynamic, fast-paced environment.

Last updated 16 minutes ago

Responsibilities For Manager, Technical Consulting

  • Provide strategic people leadership
  • Ensure overall customer satisfaction
  • Manage a team of services professionals
  • Ensure quality across professional services clients
  • Bridge between sales and delivery teams
  • Supervise operations and implement process improvements
  • Manage team of Technical Consultants
  • Partner with Communities, Enablement, Recruiting and Employee Success
  • Maintain a utilization target of 78% as a People Manager
  • Identify and proactively manage risk areas
  • Review and correct project/program direction
  • Help clients and employees meet/exceed goals and metrics
  • Impact customer renewals and extensions
  • Serve as point of escalation for team members

Requirements For Manager, Technical Consulting

Java
  • Master's degree in Computer Science, Engineering (any field), or related quantitative discipline
  • 2 years of experience in the job offered or related field
  • Experience with architecture and design of business process
  • Software Consulting experience
  • Solution Design expertise
  • Experience with LWC
  • Version Control knowledge
  • Object oriented programming skills
  • Apex development experience
  • Experience with Triggers
  • Application development for cloud based applications
  • Knowledge of Agile software development practices

Benefits For Manager, Technical Consulting

Medical Insurance
Dental Insurance
Vision Insurance
  • Competitive salary
  • Incentive compensation
  • Equity
  • Comprehensive benefits package

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