Technical Support Engineer - French speaking

MuleSoft, a Salesforce company, is seeking a French-speaking Technical Support Engineer to join their Customer Support team. This role combines technical expertise with customer service excellence, focusing on resolving complex platform-related issues for customers. The position offers an opportunity to work with sophisticated technologies including Web Services, HTTP, JMS, and JEE application servers.

As a Technical Support Engineer, you'll be at the forefront of customer success, providing hands-on troubleshooting and technical guidance. The role involves deep diving into integration challenges, working with APIs, and collaborating with development teams to resolve critical issues. You'll be responsible for maintaining MuleSoft's high customer satisfaction standards while delivering efficient technical solutions.

The ideal candidate brings a strong technical background in Java development, application servers, and integration technologies, combined with excellent communication skills in both French and English. This position offers significant growth potential in customer-facing technical roles and provides exposure to cutting-edge enterprise integration technologies.

Working from our Dublin office, you'll be part of a team that takes pride in operational excellence and customer satisfaction. The role offers the opportunity to continuously learn new technologies while making a direct impact on customer success. If you're passionate about technical problem-solving, customer support, and working with enterprise-grade integration solutions, this position offers an excellent opportunity to advance your career in technical support engineering.