Account Solution Engineer - Small, Medium & Growth Business

Global leader in CRM software solutions providing cloud-based applications for sales, service, and marketing.
$59,710 - $220,850
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS

Description For Account Solution Engineer - Small, Medium & Growth Business

Salesforce is seeking a Solution Engineer to join their dynamic Sales Organization, specifically focusing on the Small, Medium & Growth Business segment. This role represents a unique opportunity to work with one of the world's leading CRM platforms, where you'll bridge the gap between technical solutions and business needs.

The position sits within Salesforce's SMB Business Unit, handling clients with 1-200 employees, and the Commercial Business Unit, managing relationships with organizations of 201-4500 employees. As a Solution Engineer, you'll be at the forefront of developing and demonstrating innovative solutions that help customers connect with their clients in unprecedented ways.

The role demands a perfect blend of technical expertise and business acumen. You'll work closely with customers to understand their unique challenges, configure solutions, and demonstrate how Salesforce's comprehensive suite of products can drive business value. Your responsibilities will span from business development to operations and IT strategies, requiring you to act as a trusted advisor who can translate complex technical concepts into clear business benefits.

What makes this role particularly exciting is its involvement across the entire customer lifecycle, collaborating with various teams including Products and Professional Services. You'll have the opportunity to work with multiple cloud offerings and verticals, allowing for broad exposure to different industries and technical solutions.

The ideal candidate will bring at least 2 years of professional experience, strong technical knowledge, and excellent communication skills. You'll need to be comfortable with rapid prototyping, solution architecture, and delivering transformational pitches based on live product demonstrations. This role offers significant growth potential within Salesforce's extensive ecosystem, with opportunities to gain various certifications and expand your expertise across multiple product lines.

If you're passionate about technology, enjoy solving complex business challenges, and want to be part of a fast-paced, innovative environment, this role offers an excellent opportunity to advance your career with a global leader in enterprise software solutions.

Last updated 21 days ago

Responsibilities For Account Solution Engineer - Small, Medium & Growth Business

  • Partner with clients and collaborate with internal team members to drive consensus on multi-product technology solutions
  • Work on business development, operations and IT strategies, and product demonstrations
  • Solve ambiguous and sophisticated business problems through research and business assessment
  • Demonstrate through software demos and rapid prototyping
  • Discover customer's business needs and position best Salesforce solutions
  • Build and present customized solutions and demonstrations
  • Convey deep understanding of customer's architecture
  • Orchestrate and lead cross-functional solutions guides
  • Develop and deliver customer experience stories aided by Salesforce technologies
  • Participate in product, sales, and procedural training and certifications

Requirements For Account Solution Engineer - Small, Medium & Growth Business

  • B.S. Computer Science, Software Engineering, MIS or equivalent relevant experience
  • Knowledge of related applications, relational database and web technology
  • Solid oral, written, presentation, collaboration and interpersonal communication skills
  • Ability to work as part of a team to solve technical problems
  • Minimum of 2 years of professional experience

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