Agent-First Architect

Salesforce is seeking an Agent-First Architect to lead their revolutionary operational efficiency initiative through AI integration. This role sits at the intersection of artificial intelligence and business process transformation, focusing on making data and processes "Agent-Ready" across Global Business Services (GBS). The position requires a visionary leader who will drive the fundamental transformation of work by integrating AI agents into every aspect of GTM and G&A functions.

The ideal candidate will be responsible for harmonizing data within Salesforce Data Cloud, designing knowledge management systems, developing headless agents, and implementing AI-driven solutions. They will lead the architecture and deployment of transformative Salesforce solutions that seamlessly integrate AI capabilities into existing workflows, while ensuring robust data governance and security.

This is an exceptional opportunity for a seasoned professional with strong Salesforce expertise and a passion for AI innovation. The role offers the chance to shape the future of work by enabling AI agents to function as true digital labor, significantly enhancing productivity, customer satisfaction, and employee experience. The position combines technical leadership with strategic thinking, requiring both deep technical knowledge and excellent communication skills to collaborate with stakeholders across the organization.

Working in a hybrid environment (3 days in office) in Toronto, you'll be part of a dynamic team that's pushing the boundaries of what's possible with AI and enterprise software. The role offers the opportunity to work with cutting-edge technology while solving complex business challenges at scale. If you're passionate about AI, process transformation, and building the future of enterprise solutions, this role presents an exciting opportunity to make a significant impact at a leading technology company.