AI Architect (PMTS)

Salesforce is seeking an experienced AI Architect (PMTS) to join their Digital Success Engineering team. This role focuses on designing and implementing Salesforce solutions, particularly for their groundbreaking Agentforce platform. The position requires deep expertise in Salesforce products, AI/ML technologies, and platform architecture.

The ideal candidate will lead the development of innovative human + agent experiences using Salesforce Agentforce, DataCloud, and other platform capabilities. They will be responsible for the end-to-end Solution architecture lifecycle, from conceptualization through production. The role involves working with pre-trained LLMs, building datasets, and implementing AI solutions while ensuring proper governance and security compliance.

This is a unique opportunity to work with the world's #1 AI CRM company, helping to redefine customer success in the age of AI. The position offers the chance to work with cutting-edge technology while leading cross-functional teams and mentoring junior developers. The role requires a blend of technical expertise in both traditional software engineering and modern AI/ML technologies, making it perfect for someone who wants to be at the forefront of enterprise AI innovation.

The successful candidate will join a collaborative, interdisciplinary team working on unified experiences for Salesforce Trailblazers. They will have the opportunity to drive innovation by harnessing Salesforce technology to create expert self-service experiences that fuel Trailblazer Success. This role is ideal for someone who believes in using business as a platform for change and wants to make a significant impact in the enterprise software industry.