AI Backend Engineer/Distributed System Engineer-SMTS/LMTS

Salesforce's Service Cloud is seeking an AI Backend Engineer/Distributed System Engineer to join their innovative team. This role focuses on transforming customer service through AI-powered solutions. As part of the team, you'll work on designing and implementing highly scalable enterprise-grade AI/ML solutions, leading prototype development, and conducting experiments with new algorithms and models. The position offers a hybrid work environment that celebrates individual strengths while encouraging team growth.

The ideal candidate will have 2-12 years of experience in AI/ML implementation at scale, with expertise in languages like Python or Go. You'll be responsible for the complete ML lifecycle, from model training to deployment, while ensuring high availability and performance of systems. The role requires both technical excellence in AI/ML and strong interpersonal skills.

Salesforce offers a comprehensive benefits package including wellbeing reimbursement, parental leave, adoption assistance, and fertility benefits. This is an opportunity to work with a leading enterprise software company, making a real impact on customer service solutions while being part of a collaborative and innovative team. The position provides a perfect balance of technical challenges and professional growth in the rapidly evolving field of AI and machine learning.