Associate Site Reliability Engineer (GovCloud) (New Grad)

A leading cloud-based software company providing customer relationship management and enterprise solutions.
$93,000 - $157,100
Site Reliability
Entry-Level Software Engineer
In-Person
1+ year of experience
Enterprise SaaS
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Description For Associate Site Reliability Engineer (GovCloud) (New Grad)

Salesforce is seeking an entry-level Site Reliability Engineer to join their GovCloud Incident Response (GIR) team in Denver. This role is critical in maintaining the reliability and security of Salesforce's government cloud infrastructure. As an SRE, you'll be part of a 24/7 team responsible for monitoring cloud services, responding to incidents, and ensuring optimal system performance.

The position requires a unique combination of tactical operations skills and large-scale production engineering expertise. You'll work closely with Infrastructure and R&D teams to maintain service availability and quickly resolve any issues. The role involves hands-on work with modern technologies including Linux, Python, Go, and AWS infrastructure.

This is an exceptional opportunity for new graduates interested in cloud operations and security. The role offers exposure to enterprise-scale systems and the chance to work with cutting-edge cloud technologies. You'll gain valuable experience in incident response, problem management, and maintaining high-availability systems.

Key aspects include participating in incident management, conducting technical reviews, and contributing to problem management through root cause analysis. The role requires a strong focus on compliance and security, as it supports U.S. government customers. You'll need to be comfortable working in a 24/7 operational environment with rotating shifts.

The ideal candidate should have a passion for solving technical challenges, strong communication skills, and a desire to learn and grow in a dynamic environment. This role offers an excellent opportunity to build a career in site reliability engineering while working with some of the most sophisticated cloud infrastructure in the industry.

Last updated 4 months ago

Responsibilities For Associate Site Reliability Engineer (GovCloud) (New Grad)

  • Monitor and maintain cloud service availability
  • Detect and resolve incidents within minutes
  • Participate in incident management and problem management
  • Perform smart hands operations in GovCloud environments
  • Maintain compliance with company's internal policies
  • Monitor and maintain system health and performance
  • Participate in technical review of incidents
  • Work on rotating day and night shifts with on-call rotation

Requirements For Associate Site Reliability Engineer (GovCloud) (New Grad)

Linux
Python
Go
  • Must be a U.S. citizen (born or naturalized) who does not hold dual citizenship
  • Bachelor's or Master's Degree (graduated between December 2023 and December 2024)
  • Systems engineering experience in enterprise scale internet service
  • Expertise in TCP/IP related technologies
  • Strong Linux/UNIX knowledge with exposure to Red Hat Enterprise Linux and Solaris
  • Strong understanding of monitoring security systems
  • Strong communication skills (Written and Oral)
  • Experience with AWS/C2S based infrastructure
  • Programming experience in Python, Go, or other languages

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